Biohazard Clean Up SERVPRO of Sugar Land

8/1/2022 (Permalink)

SERVPRO of Sugar Land is thoroughly trained and specialized in the cleaning and disposal of biohazard contents and affected materials in the San Antonio area. 

When it comes to a biohazard situation, SERVPRO of Sugar Land knows best how to handle a situation like this.  Protection is important to our employees because removing biohazard materials can cause serious health consequences. 

Our crew is equipped with the necessary safety apparatus and cleaning products.  Specialized training and experience are key when choosing a cleanup company to resolve these circumstances.  Here at SERVPRO of Sugar Land, we can help transform these unhealthy environments into clean, safe homes and offices.  We can restore your home or business back to its preloss conditions.  Give us a call if you need any biohazard cleanup services – at (281) 712-1669.  SERVPRO of Sugar Land is always here to help, making sure “Like it never even happened.”

Classifications of Water

7/22/2022 (Permalink)

Give SERVPRO of Sugar Land a call if you or anyone you know is dealing with a toilet overflow or a sewage backup!

Without warning, emergencies can strike.  A toilet overflow or a sewage backup is a possible issue in a home.  Immediate response is critical especially when water damage strikes.  SERVPRO of Sugar Land will come to your home and inspect the contaminated water to determine the classification and the necessary steps needed for the situation.  There are three different significant classifications of water which are the following:

Category 1: Clean Water

• Water from a clean source like a broken water line
• If left untreated can degrade into category 2 or 3

Category 2: Gray Water

• May contain bacteria and viruses, including washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.
• It can quickly degrade into category 3 if left untreated.

Category 3: Black Water

• It may contain untreated sewage, harsh chemicals, and microbes
• Water from flooding rivers or sewer backup

When it comes to toilet overflows or sewage backup, call a professional immediately.  Our team of professionals at SERVPRO of Sugar Land is available 24/7 to help you when disaster strikes. 

For Immediate Service Call SERVPRO of Sugar Land

7/18/2022 (Permalink)

SERVPRO of Sugar Land provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Sugar Land.  We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• ·Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (281) 313-1338

Residential Services

Whether your home needs emergency flood damage or cleaning upholstery, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or water damage to strike your Sugar Land commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services.  

• Commercial Water Damage Restoration 
• Commercial Fire Damage Restoration

Air Duct Cleaning Benefits

7/11/2022 (Permalink)

Is it worth having your air ducts clean?  Inspecting ventilation systems should be a high priority on your to-do list. In most cases, the heating, ventilation and air conditioning (HVAC) system has been operating without attention.  Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your business or home. 

   Clean air ducts benefits: 

• Eliminates offensive odors
• Reduces potential mold growth
• Remediates bacteria, fungi, and mold
• Restore peak energy efficiency
• Lowers indoor air pollution

A routine part of the SERVPRO of Sugar Land service is inspecting the heating, ventilation, and air conditioning unit (HVAC).  Keeping the HVAC system and ductwork clean can extend the equipment's life span by allowing it to operate at peak condition, which may save you money.  

Quick Response is Crucial for Sugar Land Business Owners

6/20/2022 (Permalink)

No matter how big or small the damage is, SERVPRO of Sugar Land is always here to help business owners in our community!

The first 24 hours can make the difference between restoring versus replacing your business’ property.  Property damage, equipment damage, document loss, and temporary business closures are some concerns businesses could experience. Timely response and professional mitigation from a restoration company can alleviate these concerns. Closures for a business do not just impact a business owner but can cause an impact on customers and employees.  Before there is a possible risk of doing further damage by attempting to clean the damage yourself, call the professionals at SERVPRO of Sugar Land, your local water and fire damage cleanup and restoration professionals. You can reach us all day, every day (including holidays) at (281) 313-1338. When disaster strikes, our team at SERVPRO of Sugar Land is prepared to help you and your business. 

Fire Extinguisher: Remember PASS

6/17/2022 (Permalink)

SERVPRO of Sugar Land will work hard to help our community.

Fire extinguishers can be used to help control small fires during emergency situations when used correctly.  The National Fire Protection Association (NFPA) suggests remembering the word PASS while using the device.

• Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.
• Aim low. Point the extinguisher at the base of the fire.
• Squeeze the lever slowly and evenly.
• Sweep the nozzle from side to side.

There are different classes of fire and each fire extinguisher has labels designated for the type of fire to use the extinguisher on. Become familiar with the device before a fire breaks and double-check the fire extinguisher label to make sure it’s designed to fight the type of fire.

Contact SERVPRO of Sugar Land for your restoration needs once the fire is safely put out.  Our team is always here to help!  Give our team a call today to help with your fire restoration needs (281)313-1338. 

SERVPRO of Sugar Land Advantage

5/27/2022 (Permalink)

Give the trained experts a call at SERVPRO of Sugar Land at (281) 313-1338.

Emergency mitigation means that under non-catastrophic or storm situations, a SERVPRO of Sugar Land is onsite within four hours to assess the damage to your business or home and restorable contents.  By utilizing the proper equipment and moisture detection devices, a customer’s home or building can be quickly and thoroughly dried helping prevent secondary water damage.  Timely response and proper service can also help protect the value of your property.  SERVPRO of Sugar Land help minimizes water damage by safely drying, deodorizing, and disinfecting the damaged areas.  Franchise crews are available 24 hours a day, 365 days a year. 

The SERVPRO of Sugar Land professional knowledge and training with proprietary products and state-of-the-art equipment.

• Industry-grade dehumidifiers reduce humidity levels, producing dry air and minimizing secondary water damage to contents and materials.
• Drying equipment controls temperature and humidity, helping prevent swelling and warping of floors, walls, and furniture.
• High-speed air movers create airflow across walls, carpet, pads, and furniture, evaporating moisture. 

Here at SERVPRO of Sugar Land, our technicians receive advanced training to deal with mold issues in a home or business.  Committed to providing excellent services, SERVPRO of Sugar Land has the technology and crew to help you make it “Like it never even happened.”

Why Take the Risk?

5/23/2022 (Permalink)

SERVPRO is a Franchise System with many years of experience and leadership in fire and water cleanup and restoration.  SERVPRO Franchise Technicians are experienced in cleanup and odor removal of fire damage.  SERVPRO of Sugar Land has trained, qualified, and equipped to clean your business no matter how large or small the loss may be.   

Fires can be highly disruptive for business owners, tenants, and even customers.  By responding quickly with a full line of fire, smoke, and soot cleanup and restoration services, SERVPRO of Sugar Land can help get your facility back up to preloss condition faster, saving you time, money, and stress. 

So before you risk doing more damage to your building and contents by attempting to clean it up yourself, call your trusted professionals at SERVPRO of Sugar Land.

What Customers are Saying about SERVPRO of Sugar Land

5/3/2022 (Permalink)

Your trusted trained professionals at SERVPRO of Sugar Land strive to provide the best customer service.  We understand the stress and worry that come with fire or water damage and the disruption it causes to your home and business.  Rest assured our staff is equipped with the knowledge to restore your property and quickly make it “Like it never even happened.”

What our customers are saying:

“SERVPRO of Sugar Land exceeded my expectations when it came to handling my recent water damage.  They were very communicative, responsive, and efficient.  The crew was also neat and clean when it came to mitigation.  I’d definitely use them again if the need arises.”  Courtney L.

“Had water damage to our ceilings from the AC drip pan overflowing in the attic.  The team came in quickly cleaned out all the wet insulation and drywall and taped it back up until the contractor could come and repair it.” Amy B.

When your home or commercial business needs help with a property damage emergency, SERVPRO® of Sugar Land is on-call and ready to respond! Call us today at (281) 313-1338!

National Hurricane Preparedness Week

5/2/2022 (Permalink)

Be prepared by adding SERVPRO of Sugar Land to your emergency contact list. Our team is always here to help the community when disaster strikes!

May 1st-7th marks National Preparedness Hurricane week.  Living near the coast of Texas, it's important that citizens are ready for hurricane season, which begins June 1st.   These plans should include having a clear plan of knowing what to do before the storm hits and who to contact after a hurricane strikes.   Steps to consider:

Determine the cause the hurricane may cause

Develop an evacuation plan

Assemble or replenish supplies

Strengthen your home

Write out a complete plan

SERVPRO of Sugar Land is ready with the proper equipment and trained professionals to restore the aftermath caused by a hurricane.  Remember to give us a call at SERVPRO of Sugar Land - (281) 313-1338. Our team truly cares for our community and we are always here to help when disaster strikes!

Flash Flood in Sugar Land

4/27/2022 (Permalink)

SERVPRO of Sugar Land is always here for our community when mother nature strikes!

The saying goes "April showers bring May flowers", however, there have not been a lot of showers this past April.  It does not hurt to be prepared for storms though.  Heavy rain storms can cause flash floods which can be tremendously dangerous.  Flash floods can occur with little or no warning and can become deep and fierce very quickly.  These waters move with great strength at fast speeds.  Because of this, they can cause extensive damage, destroying buildings and uprooting trees.  In addition, flash floods typically occur as the result of large or intense storms such as hurricanes where massive amounts of rain are released in a brief period of time. 

Follow your local news source for up-to-date information on weather situations and pay close attention to their warnings. SERVPRO of Sugar Land is here for you! Give us a call for your storm damage needs!

Spring Cleaning Tips

4/11/2022 (Permalink)

Spring cleaning is a great way to start off the new season!

Now that it’s spring, it’s time to do something about the winter clutter that has been building up in your home over the winter months. Decluttering your home can help the transitioning into warmer weather easier and the lifestyle you want. Add a little freshness to your home by trying these ideas to jump-start the spring cleaning! 

• Start with a schedule: Review your home, and make a list of what is needed. Then you can prioritize and schedule your cleaning to keep from being overwhelmed.
• Create a checklist: Create a plan of action. Take an area and break it down into sections. Create different tasks that need to be done around the house
• Organize and pace yourself:  A really good deep spring cleaning should take more than a day. Set aside a weekend to steadily get the major chores done. An average amount of time to clean an area can take about 2-6 hours.
• Work from the top down:  Start from the top and work your way down. When you begin dusting a room, it would only make sense to start at the top and work your way down. By starting from the top, you will be able to save more time and energy instead of having to repeat the task at hand.
• Read Instructions: Read the labels on the product you are using.  Be sure to follow the directions to avoid any recommended materials to use or supplies before using the item and be sure not to mix any hazardous cleaning agents together (example: do not mix bleach and ammonia together)
• Keep up rather than catch up: To make your future spring cleaning easier on you, create a monthly checklist of a task to do. Break it up into rooms or sections followed by a flexible schedule to get these chores accomplished.

SERVPRO of Sugar Land is a team of specialists, trained in cleanup and care for your home. We are always here to help make it “Like it never even happened.” Give our team a call today if you experience any water or fire damage at (281) 313-1338.

Washing Machine Overflow Prevention Tips

4/7/2022 (Permalink)

Call our experts at SERVPRO of Sugar Land to help with your water damage needs.

There are many appliances that can cause water damage to residential property.  One appliance includes a washing machine.  Although they are highly efficient in our chores, they can also cause a major headache when a washing machine floods a home it can be a costly repair.  In order to prevent a costly repair, take some actions to reduce the risk of a leaking washer.  Below are a few tips to prevent future water damage in your home:

• Overloaded machine - A common reason to have a leaking water machine is because the machine has been overfilled.   Have a limit to prevent a water overflow
• Worn out hoses – If you are using an older washing machine, the gasket hose can become brittle over time and cause a leak. It is important to do a maintenance check every once in a while, to reduce any water damages
• Excessive suds – Too much detergent can cause extra suds which can lead to some overflow and cause water damage.

Fast action is required when there is a leaking washer machine.  SERVPRO of Sugar Land is a trained professional team that has the tools and experience to help meet your restoration needs.  Our team is faster to any size water damage and is dedicated to helping you when disaster strikes!

SERVPRO of Sugar Land Here to Help When Fire Damage Occurs

3/28/2022 (Permalink)

Our team is always here when disaster strikes! Give the professionals at SERVPRO of Sugar Land a call!

When you try to clean up after a fire by yourself, it can be a disaster. Especially considering that smoke and soot from even a small fire can permanently damage contents throughout a home. It will also cause odors that may resurface for years.

The professionals at SERVPRO of Sugar Land understand how disruptive fires can be for you and your entire family. For this reason, SERVPRO of Sugar Land offers 24-hour emergency response and will have trained technicians on-site of fire damage within four hours to begin emergency mitigation services. By responding quickly with a full line of fire, smoke, and soot clean-up and restoration services, our team can help you regain control quickly while deodorizing and protecting your home and belongings. 

So, before you risk doing more damage by attempting to clean it up yourself, call your local fire, smoke, and soot clean up and restoration experts at SERVPRO of Sugar Land no matter how big or small the fire is, our team is always here to help when disaster strikes!

Small Water Damage Could Potentially Lead to Bigger Problems

3/15/2022 (Permalink)

Small amounts of water may not look like much, but a little bit of water can potentially lead to serious problems.  Any kind of water damage that intrudes to your business is never a good thing, especially if the water potentially may contain harmful bacteria. 

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. The proper equipment makes a measurable difference in reducing the damage expense during a water loss. When time matters most, technology and equipment must be counted on to perform. 

SERVPRO of Sugar Land understands how disruptive water damages can be for your customers and your property. Our goal is to help minimize the interruption to your business!  Our trained experts are here to help, (281)313-1338.

When Is It Time To Replace A Hot Water Heater?

3/10/2022 (Permalink)

When was the last time you changed your hot water heater?  Has it been a while?  It’s one of those appliances that may be remained unseen or hidden away in the attic.  However, it’s important to make sure to keep up regular maintenance for many reasons.  Homeowners can wake up in the middle of the night or even come home to water all over their homes.  Depending on the size, it can possibly leave up to 50+ gallons of water.   Below are a few telling signs that it may be time to change out the hot water heater in your home.

• Typically, a gas hot water heater can last about 8 to 12 years, while an electric model will last slightly longer from about 10 to 15 years. If your water heater is getting up in years, it may be time to replace it before it breaks
• If a puddle surrounds the base of the hot water heater, it is important to take action immediately
• If there is no hot water while using the tap, this may be an indicator it’s time to get the hot water heater checked
• Signs of tinted water coming from your hot water tap means there may be rust in the hot water heater, which may show possible aging and a signal of an oncoming leak
• Gurgling or popping noises coming from your water heater are caused by the buildup of hard water sediment heating up and exploding inside your water heater tank

It is always good to be prepared, because disasters may strike when we least expect them.  SERVPRO of Northeast San Antonio is dedicated to helping you when disaster strikes.  Give our trained professionals a call if you ever experience any kind of water damage.

What To Do Until Help Arrives

3/8/2022 (Permalink)

Have you ever experienced water damage in your home?  Each time a house is damaged by water, the type and/or amount of damage can be different and requires different and unique solutions.  When sewer water enters your home, it may contain bacteria, viruses, and other microbes that can cause illness.  Fortunately, SERVPRO of Sugar Land has the right equipment and specialized training to quickly fix these issues.  While you're waiting for our services, here are some helpful things to do and not until help has arrived. 

Do's: 

• Avoid all contact with sewage and items contaminated by sewage. 
• Wash your hands thoroughly after contact with contaminated items. 

Don'ts:

• Spread contaminated water by walking unnecessarily damaged or we areas
• Turn on the HVAC system if there is a possibility of spreading contaminated air
• Use household fans to dry the structure and spread contaminants
• Use products for personal hygiene and cleanliness if they have been exposed to contaminated areas. 

Give SERVPRO of Sugar Land a call if you ever experience any kind of water damage.  Our experts are here to help, 281-313-1338. 

It is The Water That You Do Not See in your Business

3/3/2022 (Permalink)

There is no such thing as a small disaster.  Especially when the water you cannot see contains bacteria.  Unseen water can create a much larger claim down the road.  So before you try to clean things up yourself, consider how this will potentially affect the property if the clean-up is not done properly. 

Our professionals at SERVPRO of Sugar Land understand how disruptive unseen water damage can be for your business and customers.  For this reason, SERVPRO of Sugar Land offers 24-hour emergence response, and, under normal circumstances on-site for water damage within four hours to begin emergency mitigation services.  By responding quickly within a full line of water clean-up and restoration services, our staff will help you reclaim your business quickly while drying, deodorizing, and protecting your belongings. 

So, before risking the value of your home SERVPRO of Sugar Land highly advises you to give our team of trained professionals a call.  Our staff is available 24/7 dedicated to helping our community when disaster strikes! 

Drying Your Sugar Land Home

12/28/2021 (Permalink)

Don't let standing water wreak havoc in your home. Call the experts at SERVPRO of Sugar Land. We are always here to help!

Imagine you have family over to celebrate New Year's and suddenly the water pipe ruptures and instantly water is building up in your home.  Water damage is one of the most common disruptions for homeowners. It usually happens at a time when you least expect it and when it comes to water extraction, drying quickly is key.  SERVPRO of Sugar Land has state-of-the-art equipment to help homes dry out in a timely manner.  Because every situation is different, our team uses different factors to determine the best way to quickly dry your home.  Here are the following factors that our team considers:

1. Temperature
   Hot air contains more moisture than cold air, the ideal temperature range for dying is about 70°- 90°.  If heat isn't available, SERVPRO of Sugar Land can use portable heaters.  Our technicians will also ensure the drying process does not release too much moisture in the air by using dehumidifiers.
2. Air Movement
   Rooms with water damage are often damp and humid. Our trained technicians will use an industrial-strength air mover to blow warm, dry air in and to blast the moist air out.
3. Humidity
   The measure of air moisture at a given temperature is known as relative humidity (RH). If the RH is over 60%, drying time will be slower because of the air's saturation. SERVPRO of Sugar Land uses dehumidifiers with air movers to lower the RH to provide optimum drying power.
4. Water Requiring Evaporation
   Physically extracting as much water as possible at the scene is much more effective than using dehumidifiers. Our team will extract the water with submersible pumps, truck-mounted pumps that can extract 36,000 gallons per day, portable pumps, rovers for carpets, and squeegees for hard surfaces.
   

SERVPRO of Sugar Land is available 24 hours a day 7 days a week for water emergencies and if you continue to deal with excessive water, do not hesitate to call our team.  We are always here to help when disaster strikes no matter how big or small the damage is!

Are You Using Your Fireplace this Holiday Season?

12/20/2021 (Permalink)

Stay warm and safe this holiday season!

As winter is approaching and the temperature drops, residents may be turning up the heat by using their fireplaces this winter to keep warm.  To prevent any holiday mishaps be sure you remember a few of these tips about fireplace safety: 

Fireplace Safety Tips:

• Before starting a fire, make sure the damper or flue is open. Keeping this open will draw smoke out of the house. Using a flashlight to look up the chimney can check the damper. Never close the damper until the embers have completely stopped burning
• Use dry or aged wood in your fire. With dried wood, it burns with less smoke and burns more evenly. If you use wet or green wood, this causes more smoke and contributes to soot buildup in the chimney
• Smaller pieces of wood positioned on a grate burn faster and produce less smoke
• Make sure to clean out ashes from any previous fires. The levels of ash at the base of the fireplace should be kept to 1 inch or less. A thicker layer restricts the air supply to logs, resulting in more smoke
• You should get your chimney checked annually by a professional. Even if the chimney is not due for a cleaning, it is very important to check for animal nests or any other blockages that could prevent smoke from escaping
• The area around your fireplace should be clear of anything that is potentially flammable
• Never leave the fire in your fireplace unattended. Make sure the fire is out completely before going to bed or leaving the house
• Install both smoke and carbon monoxide detectors. Make sure to test them monthly and change the batteries at least once a year
• Keep a fire extinguisher on hand

Do not hesitate to call SERVPRO of Sugar Land after dealing with a fire at (281) 313-1338.  Our company has trained technicians with years of experience and certifications to get the job done.   Our team is dedicated to helping you when disaster strikes! 

Common Causes of Water Damage

12/14/2021 (Permalink)

SERVPRO of Sugar Land is always here to help when disaster strikes!

With the year coming to a close, SERVPRO of Sugar Land has compiled a list of the leading causes of water emergency list.  These different appliances may trigger water outlets due to the connection of the water supply line.   It is important to understand that water damages that occur may possibly spread past a room and create larger damages throughout one's home.  A few common water leaking sources are as follow:

Washing Machine
Worn out hoses, especially if you are using an older washing machine, the gasket hose can become brittle over time and cause a leak. It is important to do a maintenance check every once in a while, to reduce any water damages.

Dishwasher
Over time, the water supply line in a dishwasher may degrade.  This can lead to water leaking into enclosed areas under the appliance and rupturing entirely.  Check this line twice a year by removing the kick plate at the front of the dishwasher and using a flashlight to inspect the space and surrounding areas.  If the area is wet with no explanation, this should be taken as a red flag.

Leaking Pipes
A loose-fitting whether it be under the sink or behind an appliance can erode over the years causing a pool of water.  If this is something that is encountered, call a plumber immediately. 

Toilet Overflow
Water from sewer system backups should be considered very dangerous.  A clogged toilet could potentially cause water to back up into the shower or sink and can contain sewer water that is extremely dangerous that is contaminated with raw sewage and bacteria in it.  Immediate response is critical especially when water damage strikes.

Being prepared can help prevent a disastrous situation.   By regularly checking on these areas, you will help avoid any catastrophic damages.  SERVPRO of Sugar Land is faster to any sized disaster, and we are here to help 24/7/365 to make it "Like it never even happened."

Live Christmas Tree Safety Tips

12/7/2021 (Permalink)

Happy Holidays from our trained professionals at SERVPRO of Sugar Land. Available 24/7 for emergency services! (281) 313-1338!

During this holiday season, many of us have a beautifully decorated live Christmas tree as part of the tradition of the season. It is important that the tree is carefully decorated to ensure a safe holiday season.  Over the years, Christmas tree fires have been responsible for property damage.  Most resulted from electrical malfunctions from Christmas tree lights such as faulty wiring.  Other tree fires were caused by having the tree placed too close to a heat source, such as a candle or fireplace.  To help avoid any tree fire disasters, consider following these safety tips

• Be sure to water live Christmas trees, as dried out trees increase fire risk
• Set up trees at least three feet away from heat sources
• Ensure trees are secured and sturdy in the tree stand to prevent them from tipping over
• Use non-flammable decorations only
• Inspect lights for frayed, faulty, or exposed wiring, broken bulbs, or loose bulb connections
• Make sure the tree is not blocking an exit

Let your holiday season be filled with joy.  By following these simple safety tips, you can enjoy your time with friends and families.  If your home suffers from fire damage, call the trained professionals at SERVPRO of Sugar Land.  Our team has the knowledge and experience to properly treat fire damage.  Our company offers 24/7 emergency services!

Preparing your Business for an Emergency

11/8/2021 (Permalink)

SERVPRO of Sugar Land is ready to help when disaster strikes!

Are you a small business owner?  You can't always prevent disasters from happening, but you can always be prepared.  This New Year, start off by letting SERVPRO of Sugar Land help you stay in business by helping you be prepared for unplanned disasters.  Pre-planning can serve as an insurance policy aimed at peace of mind in protecting your business.  Creating an Emergency Ready Profile (ERP) with SERVPRO of Sugar Land will minimize business interruption by having an immediate plan of action.  The Emergency Ready Profile provides critical details of your facility along with immediate contact information that provides a guide to get you back into your building after a disaster.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.  Be prepared with SERVPRO of Sugar Land and get a free Emergency Ready Profile.  Give our team a call at (281) 313-1338.  Our team is dedicated to helping make disasters "Like it never even happened."

Halloween Safety

10/26/2021 (Permalink)

SERVPRO of Sugar Land is dedicated to helping our community!

Halloween is only a few days away.  It is important that we keep fire safety on our minds during all the spooky activities.  Decorations are scattered around and can cause danger if some masked trick-or-treater is not paying attention. Make sure those gremlins can see well through their costumes and can walk safely.  It is highly encouraged to take a few precautions to help keep the spirit of Halloween safe and fun.  This Halloween, let's be safe rather than sorry.  Here are a few tips to watch for when trick-or-treating. 

• Make sure costume fabrics and decorations are flame-resistant.  
• Keep your sidewalks/walkways lit to help the visitors be aware of their surroundings. 
• Leave lights on around your house to avoid vandalism.
• Lock up any pets to prevent any visitors from being frightened or scared which may lead up to unnecessary injuries or bites. 
• If your Jack-O-Lanterns require some type of light, consider using flashlights instead of candles.  
• Watch out for exposed cords.  Some decorations may use extension cords to be activated. 

Help make this Halloween a safe one by taking these precautionary steps.  SERVPRO of Sugar Land is always here to help our community.  Give our team of professionals a call if you have any questions regarding fire damage (281) 313-1338. 

Flood Safety

10/5/2021 (Permalink)

No matter how big or small the flood damage is, SERVPRO of Sugar Land is always here to help!

Floods are the most common hazards in the United States.  Whether you live and work on a coastline, along with city streets, in a basin, near a river, or even in the desert, there is a potential for suffering flood damage. 

What FEMA suggests you can do now:

• Have qualified professionals to evaluate the furnace, water heater and electric panel if susceptible
• Install “check valves” in sewer traps a prevent flood water from backing up into the drains of your home
• Seal walls in basements with waterproofing compounds to avoid seepage.

What FEMA suggests when a flood is imminent:

• Move essential or unreplaceable items to an upper floor, when possible
• Turn off utilities at the main switches if instructed to do so
• Disconnect electrical appliances. Do not touch electrical equipment if you are wet or standing in water

If a flood does strike your business or home, give SERVPRO of Sugar Land a call.  Even minor floods have the potential to cause major damage to a structure, and the cleanup is often an overwhelming and daunting task.  SERVPRO of Sugar Land has the tools and equipment to help you during a traumatic time. 

Source: Floodsmart.gov and fema.gov

Commercial Damage Service

9/20/2021 (Permalink)

SERVPRO of Sugar Land specializes in the restoration of both residential and commercial properties that have been damaged by weather, mold, fire, and other causes.  If your business has damage that occurred on-site, our team members are very knowledgeable with the equipment necessary to help your property be restored back to its preloss conditions. 

No matter how big or small the job is, SERVPRO of Sugar Land wants to ensure that we will take all the right steps to get the pieces back together.  Our technicians will give you daily updates on the progress of your property. As a locally owned and operated company, we understand that your business needs to be up and running quickly after a damage.  As an effective restoration service provider, we ensure that we are always ready!  If you have any water, fire, mold, or storm damages in your business, give our team at SERVPRO of Sugar Land a call 

Are you prepared for Tropical Storm Nicholas?

9/13/2021 (Permalink)

SERVPRO of Sugar Land is ready for whatever happens.

Tropical Storm Nicholas is expected to bring heavy rain.  Are you prepared?  SERVPRO of Sugar Land is here to help our community. Our team has a few tips for you to follow in case an event was to happen:

• Be prepared, create an evacuation plan
• Learn and identify different evacuation routes to be able to evacuate quickly
• If public transportation is relied on, contact the local emergency management for evacuation information
• Move to higher ground if there is a chance of flash flooding
• Driving during high rainfalls can be extremely dangerous.  Stay updated by checking service announcements through the National Weather Service.

SERVPRO of Sugar Land specializes in storm and flood damage restoration.  As we continue to keep an eye out for Tropical Storm Nicholas, our team is highly trained and ready if disaster strikes.   Our team uses specialized equipment to restore your property to its pre-storm condition.

Since SERVPRO of Sugar Land is locally owned and operated, our team is able to respond quickly with the right resources, which is extremely important when disaster strikes. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

When storms hit Sugar Land, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (281) 313 -1338

Tips to Prevent Storm Damages

8/17/2021 (Permalink)

SERVPRO of Sugar Land is here to help when disaster strikes!

Mother Nature has the ability to cause extensive and expensive damage to your home or business as some of us may have experience from the winter storm back in February.

Here are a few tips to prevent storm damage to your property

• CLEAN THE GUTTERS down sprouts can be clogged by dead leaves or branches.  Consider cleaning the gutters twice a year.
• Inspect your roofs – give the roof a good look for any loose or missing shingles. If there are damages spotted it is encouraged to get this addressed and fixed immediately.  By taking immediate action, this will help prevent further damage such as future water or mold damages.
• Check the trees on your property – tree decay, soil erosion, heavy rains, and windstorm can cause a tree to fall.  By keeping an eye out for these signs and help pruning trees can avoid possible future damage.

Let SERVPRO of Sugar Land keep your home or business safe from storm and water damage. Our crews are highly trained, and we use specialized equipment to restore your property to its pre-storm condition.  Give our team a call!

When Storms or Floods hit Sugar Land, SERVPRO of Sugar Land is ready!

8/3/2021 (Permalink)

SERVPRO of Sugar Land is dedicated to helping our community when disaster strikes!

SERVPRO of Sugar Land specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Sugar Land, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (281) 313-1338

Does Your Sugar Land Home Have A Mold Problem?

6/28/2021 (Permalink)

Give the experts a call today - (281) 313-1338!

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all molds from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all molds, which is a fallacy. Consider the following mold facts:

•  Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
•  Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If you see any signs of mold, call SERVPRO of Sugar Land Today - (281) 313-1338

Get to Know SERVPRO of Sugar Land

6/22/2021 (Permalink)

SERVPRO of Sugar Land is putting our community and customers first!

SERVPRO of Sugar Land has been helping the Sugar Land community for the last 10 years.  Owner Natalie and Mark Hart are dedicated to helping customers in Victoria, Texas and the surrounding communities.  Over time, our company has grown however, our mission has stayed the same.  Our team serves the people, business,es and organizations that make Sugar Land beyond wonderful.  As leaders of the business, Natalie and Mark have created a team of people with knowledge and experience of the industry to help take care of customers to the best of their ability.  Here at SERVPRO of Sugar Land, our customers come first.  We strive to provide outstanding customer service and help put back the pieces back together after a disaster strikes.  As a locally owned and operated franchise, we are dedicated to helping our community when water or fire damages strike their home or business.  SERVPRO of Sugar Land is dedicated to helping make disasters "Like it never even happened."

Summer Vacation? Protect your Sugar Land Home

6/15/2021 (Permalink)

No matter how big or small the damage is, SERVPRO of Sugar Land is always here to help!

Summer break has just begun and what better time than now to take a vacation!  Summertime is the prime time to travel and a survey shows about one-third of American families are taking the opportunity this summer to go on a summer vacation (pre-COVID 19).  But in case of an unexpected disaster, be sure to have your home prepared.   Below is a list of things to do to make sure your home is secure when you're off spending time with your family on vacation.

Make arrangements with an Emergency Contact: 

• Close friend or neighbor 
• Provide emergency contact
• Turn on porch lights
• Collect mail - burglars look for home's with overflowing mail

Protecting your Home:

• Consider getting motion sensor lights, this way, if anyone gets too close to your home, lights will automatically turn on. 
• Purchasing an electric timer may be helpful for your home.  This allows you to save energy and keep your electricity bill cost lower. 
• Keep watch, use the emergency contact above to keep an eye on your home, and check it each day to make sure everything is okay. 
• A security system is one of the best ways to protect your home while on vacation

Taking Additional Precautions:

• Shut off gas and water at the meter, supply tank, or appliance
• Turn off all water valves to any appliance with a waterline 
• Unplug all electronics to prevent any electrical shortages
• Make sure smoke detectors working properly before leaving
• Adjust your thermostats to 75-82 degrees, this will help control air usage.
• Be careful what you say.  Leaving for vacation is exciting but saying too much may create your home as a target for invasion.  Resist the temptation to broadcast your vacation on social media - tell your friends after you return.
• Tell your alarm company- alert the company you will be out of town, especially on an extended trip.
• Lock everything down and secure valuables.

Don't let your summer vacation turn into a water staycation.  If an unexpected water event or disaster happens, you know who to call.  Give the trusted professionals at SERVPRO of Sugar Land a call!

Hurricane Season is Just Around the Corner

5/28/2021 (Permalink)

Our team is ready to help, if you have questions give our team at SERVPRO of Sugar Land a call!

Hurricane season is approaching, do you know when hurricane season officially begins?  If you answered June 1st, you are correct!  Hurricanes are unpredictable, which makes it hard to be prepared for one.  Regardless, every business and residence should have an updated hurricane preparedness plan in place just in case a disastrous event was to take place.  These plans should include having a clear plan of knowing what to do before the storm hits and who to contact after a hurricane strikes.  SERVPRO of Sugar Land should be part of your emergency contacts.  Our team is ready with the proper equipment and trained professionals to restore the aftermath caused by the storm.  Remember to give SERVPRO of Sugar Land a call - (281) 313-1338. We truly care for our community, our team is always here to help!

Emergency Ready Profile

5/28/2021 (Permalink)

Give our team a call, we are always here to help!

The SERVPRO Emergency READY Profile 

The SERVPRO Emergency READY Profile is a startup approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference for important buildings and contact information.  By working with SERVPRO’s Emergency READY Profile, your business can receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order.

The SERVPRO Emergency READY Profile Advantage:

• A no-cost assessment of your facility. – This means there is no need to allocate funds, giving you a great value at no cost.  
• A concise Profile Document that contains only the critical information needed in the event of an emergency. – It will only take a little time to complete and will not take you away from current projects.   But it will save a lot of time if ever needed.  
• A guide to help you get back into your building following a disaster. – This can help minimize the amount of time your business is inactive by having an immediate plan of action.  
• Establishes SERVPRO of Sugar Land as your disaster mitigation and restoration provider. – You have a provider that is recognized as an industry leader and is close by. 
• Identification of the line of command for authorizing work to begin. – This saves time, so we can begin the work of mitigating the damage which can save you time and money.  
• Provides facility details such as shut-off valve locations, priority areas, and priority contact information. – Having a quick reference of what to do, how to do it, and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.” 

The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW.

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, many of them had a preparedness plan in place.  Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are “Ready for whatever happens” speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

Fire Pit Safety Tips

5/25/2021 (Permalink)

Do not hesitate to call SERVPRO of Sugar Land when fire damage strikes, we are always here to help!

Many of us are looking forward to spending time gathering around them to enjoy time with family and friends before the summer heat truly kicks in.

Some of us may be uncovering our fire pits and looking forward to spending time with family and friends gathering around them. Practicing fire safety is important.  Below are a few tips for fire pit safety:

The fire pit should be a minimum of 10 feet away from any structures or combustible materials as well as away from trees, fences, sheds, power lines, and telephone wires.

Burn only dry material; damp material will create excess smoke. 

Do not use lighter fluid or gasoline to start the fire, as it can burn out of control or even result in explosions. Do not burn tires, aerosols, or anything containing paint or foam to avoid toxic fumes which could also explode and cause injury.

Wear non-flammable clothing while starting, sitting near, or extinguishing the fire. 

Do not leave the fire unattended, and keep pets and children far away from the fire as they will be attracted to it.

Keep the proper fire extinguishing equipment, or at least a water hose, handy in case of an emergency.

Be safe and use good judgment while using a fire pit.  SERVPRO of Sugar Land cares deeply for our community and is available 24/7 if an emergency should occur.  We are here to help. Give our team of trained professionals a call, we are dedicated to helping you when disaster strikes!

Consider Air Duct Cleaning for your Business

5/24/2021 (Permalink)

SERVPRO of Sugar Land is always here to help our community!

Consider putting air duct cleaning on your to-do list for your business.  Why is getting your air ducts cleaned so important you ask; there are quite a few reasons actually.  Air quality in your business is important and having your ducts clean and inspected yearly can be a huge benefit to your property and your employees.  Ventilation systems are often the biggest culprit in poor indoor air quality.  Make it a priority to inspect the duct work of your home or business.  If your HVAC has been operating for some time without attention, it could be circulating dust, pollen, odors, dirt and debris, and/or other contaminants. 

Dirt can circulate odors, contaminants like mold, and irritating dust throughout a home By inspecting the heating, ventilation, and air conditioning unit (HVAC), this will help clean can extend the life of the equipment.

SERVPRO of Sugar Land recommends addressing any indoor air quality concerns, although it may not be required.  Our team is highly trained and certified and can assist you with duct cleaning and mold remediation.   We are dedicated to helping make disasters "Like it never even happened.”

Preparing for Rain

5/18/2021 (Permalink)

SERVPRO of Sugar Land is always here to help when rain or storm disaster strikes!

When it rains, it pours.  SERVPRO of Sugar Land specializes in storm and flood damage restoration.  More rain continues to fall this week around the Sugar Land area.  Is your home or business secure from the rainfall?  Here are a few tips to help prepare to help avoid potential rainwater intruding into your home use these precautions:

• Weatherstrip windows and doors when rain is in the forecast
• Regularly inspect and maintain your gutters
• Check for holes, leaks, and rust on your roof
• Check your downspouts
• Have trees trimmed

Follow your local news source for up-to-date information on weather situations and pay close attention to their warnings. SERVPRO of Sugar Land is here for you! Give us a call for your storm damage needs (281) 313-1338.

Mold Removal vs. Remediation

5/11/2021 (Permalink)

When it comes to mold, SERVPRO of Sugar Land has the knowledge and experience to deal with your mold issues!

Many people do not know that there is a difference between “mold removal” and remediation. Mold spores exist naturally everywhere, both indoors and outdoors, as they are microscopic. This means that removing 100% of mold from a home or business is impossible. Many restoration companies will advertise “mold removal” and even guarantee they can completely remove all mold. This is simply not true.

Qualified restoration companies understand the science behind mold growth and the makeup of mold. All SERVPRO franchises provide thorough training on how to properly remediate mold. The remediation of mold focuses on getting the levels of mold back to natural and normal levels.

Since every mold damage scenario is different, each requires a different solution but our general mold remediation process stays consistent here at SERVPRO of Sugar Land. 

1. Inspection and Mold Damage Assessment
2. Mold Containment
3. Air Filtration
4. Removing Mold and Mold-Infested Materials
5. Cleaning Contents and Belongings
6. Restoration

Here at SERVPRO of Sugar Land, our technicians receive advanced training to deal with mold issues in a home or business.  Committed to providing excellent services, SERVPRO of Sugar Land has the technology and crew to help you make it “Like it never even happened.”

Mold Safety Tips

4/20/2021 (Permalink)

Call SERVPRO of Sugar Land today to help with your mold clean-up and restoration.

If you see visible mold, do not disturb it. You can inadvertently spread mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact trained professionals

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Sugar Land specializes in mold clean-up and restoration. Our staff is highly trained restoration professionals that use specialized equipment and techniques to properly eliminate your mold problem quickly and safely. SERVPRO of Sugar Land is always here to help, making sure “Like it never even happened.”

What SERVPRO of Sugar Land Customers Are Saying

4/6/2021 (Permalink)

SERVPRO of Sugar Land will restore your damaged property "Like it never even happened."

Your trusted trained professionals at SERVPRO of Sugar Land strive to provide the best customer service.  We understand the stress and worry that come with fire or water damage and the disruption it causes to your home and business.  Rest assured our staff is equipped with the knowledge to restore your property and to quickly make it “Like it never even happened.”

What our customers are saying:

“All the staff were very happy and like their job and each other’s company to work with. Very easy to work with!  Stayed on schedule and always called me to keep me in the loop of what was scheduled for the day. I would recommend them and use them again in case of another unfortunate incident.” Lizette S

“I cannot express my gratitude to SERVPRO Sugarland enough. I had a huge mishap with a water spill and they literally SAVED the day! They pay attention to details and follow up to ensure the best quality of their work. Thank SERVPRO for your amazing customer service.” Rachel M.

When your home or commercial business needs help with a property damage emergency, SERVPRO® of Sugar Land is on-call and ready to respond! Call us today at (281) 313-1338.

SERVPRO of Sugar Land - Biohazard Cleanup

4/5/2021 (Permalink)

Give the trained experts a call at SERVPRO of Sugar Land (281) 313-1338!

SERVPRO of Sugar Land is fully trained and specialized in the cleaning and disposal of biohazard contents and affected materials in the San Antonio area. 

When it comes to a biohazard situation, SERVPRO of Sugar Land knows best how to handle a situation like this.  Protection is important to our employees because the removal of biohazard materials can cause serious health consequences. 

Our crew is equipped with the necessary safety apparatus and cleaning products.  Specialized training and experience are key when choosing a cleanup company to resolve these circumstances.  Here at SERVPRO of Sugar Land, we can help transform these unhealthy environments back into clean, safe homes and offices.  We can restore your home or business back to its preloss conditions.  Give us a call if you need any biohazard cleanup services – (281) 313-1338.  SERVPRO of Sugar Land is always here to help, making sure “Like it never even happened.”

Protect Your Sugar Land Home from Potential Water Damage

3/29/2021 (Permalink)

When disaster strikes, SERVPRO of Sugar Land is here to help!

Water damage is one of the most common disruptions for homeowners. It usually happens at a time when you least expect it. Luckily SERVPRO of Sugar Land has some tips on how you can protect your home from unexpected water damage!

1. Irreplaceable valuables should be protected. Try to waterproof them by sealing them and storing them in a higher place.
2. Monitor your drains. Make sure they are clean and clear for water flow.
3. Make sure your roof is sealed and protected. Regularly monitor it to make sure water does not leak through holes or cracks.
4. Monitor your tiles and grout in heavily wet areas such as the bathroom and kitchen. Look for cracks and re-seal if necessary.
5. Monitor your appliance hoses.
6. Turn off your water before a long trip away.
7. Regularly have your water heater serviced.

If you have any questions regarding potential water or storm damage in your home, give our trusted train professionals a call at SERVPRO of Sugar Land, (281) 313-1338!

Electrical Fire

3/24/2021 (Permalink)

SERVPRO of Sugar Land is always here to help when disaster strikes!

Have you checked around your home lately for any faulty wires, electrical cords, or power strips? If not, now is a great time to do it.  Many homes have wires with insulation that has been worn off, rubbed off, or bitten off (rodents) that can lead to electrical fires. Many of these wiring issues can potentially cause a fire in your home which can result in a lot of damage to your property.  

If you have a small fire outbreak due to these types of wiring issues, give SERVPRO of Sugar Land a call.  Our company has trained professionals and our company is a fire restoration company that will help fix your smoke damaged homes and help salvage your property! Our team has the tools and equipment to remove soot from walls and filter out lingering smoke odors.  Don’t hesitate to give our team a call today for your smoke and fire needs. 

Lightning Truths and Myths

3/17/2021 (Permalink)

SERVPRO of Sugar Land is always here to help!

It's important that we know our facts about the weather patterns to prepare for any future emergencies.  Learn the common myths and facts about lightning during spring!
 

Myth: If it's not raining, then there is no danger from lightning. 
Fact: Lightning often strikes outside of heavy rain and may occur as far as 10 miles away from any rainfall.  This is especially true in the western United States where thunderstorms sometimes produce very little rain. 

Myth: The rubber soles of shoes or rubber tires on a car protect you from being struck by lightning. 
Fact: Rubber-soled shoes and rubber tires proved no protection from lightning.  The steel frame of a hard-topped vehicle provides increased protection if you are not touching metal.  Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside. 

Myth: "Heat lightning" occurs after very hot summer days and poses no threat. 
Fact: "Heat lightning" is a term used to describe lightning from a thunderstorm too far away for thunder to be heard. 

To find out more information about the myths and the facts about lightning go to www.lightningsafety.noaa.gov. 

Dealing with lightning damages can be very overwhelming to deal with alone.  Give the team of professionals here at SERVPRO of Sugar Land a call today! 

Kitchen Appliance Maintenance

3/8/2021 (Permalink)

SERVPRO of Sugar Land is faster to any size disaster!

Some of the home floods commonly occur in the kitchen due to its many water outlets.  For most homes, the kitchen commonly incorporates multiple appliances that connect to a water supply line.   It is important to understand that water damages that occur in the kitchen may possibly spread past the kitchen and create larger damages throughout one's home.  Keep your home prepared by periodically checking the appliances to help reduce water damage incidents from occurring.   However, a few common items that may lead to a kitchen flood are as follows:

Dishwasher
Over time, the water supply line in a dishwasher may degrade.  This can lead to water leaking into enclosed areas under the appliance and rupture entirely.  Check this line twice a year by removing the kick plate at the front of the dishwasher and use a flashlight to inspect the space and surrounding areas.  If the area is wet with no explanation, this should be taken as a red flag.  The dishwasher water supply line shut off should be located under the kitchen sink; turn it off and call a plumber. 

Under Sink System
Underneath the sink, you may find a water filtration system.  As time passes, the lines can degrade and rupture.  A crack in the line can lead to flooding and potentially much worse.  Check the sink twice a year to avoid any costly damages.  

Refrigerator
Moving the refrigerator may be tricky sometimes.  It's important to be cautious about its placement.  Moving the refrigerator too close to the wall may kink or break the water supply line.  However, having the refrigerator too far out may cause potential over-stress on the line and potentially cause the line to rupture.    Keep in mind, the plastic water supply line degrades over time and can crack or break.   To prevent water damages from potentially happening, it is advisable to remove the plastic line and replace it with a copper or stainless-steel line that has better durability.  

Being prepared can help prevent a disastrous situation.   By regularly checking on these appliances, you will help avoid any catastrophic damages.  SERVPRO of Sugar Land is faster to any sized disaster, and we are here to help 24/7/365 to make it "Like it never even happened."

Keeping your Business Prepared!

3/2/2021 (Permalink)

Our team is dedicated to helping make it “Like it never even happened.”

Was your business prepared for the winter storm that just recently happened?  As a business owner, you can't always prevent disasters from happening, but you can certainly be prepared.  Take preparation before another storm and start off by letting SERVPRO of Sugar Land help you stay in business by helping you be prepared for unplanned disasters.  Give yourself peace of mind by protecting your business and create an Emergency Ready Profile (ERP) with SERVPRO of Sugar Land.  This will minimize business interruption by having an immediate plan of action.  The Emergency Ready Profile provides critical details of your facility along with immediate contact information that provides a guide to get you back into your building after a disaster.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.  Stay prepared with SERVPRO of Sugar Land and get a free Emergency Ready Profile.  Give our team a call at (281) 313-1338!

Leaking Sink?

2/2/2021 (Permalink)

Don't let a leak underneath your sink dampen your mood.

Have you ever had to deal with a leak underneath the sink before?  It may go unnoticed for a while because it may be deep in the back or just a tiny leak.  By the time it has been discovered, potential damage has occurred leading to a costly mess.  It’s a good idea to have a routine check up under the sink and behind the cabinets to make sure there is no moisture.  However, if there is water damage here are a few things tips:

Clear out the area under your sink.  This will give you more space and a better view to access the pipes around.

Find the source.  This oftentimes could be due to a clog, a loose compression nut, or even a pipe that is not fitted correctly.

Repair the leak.  After the leak has been spotted, it is important to get this fixed to prevent further water damage.

If you have tried locating the leak but are still struggling to find the leak or the problem may consist of more complications, consider calling a professional plumber to help with the situation.

SERVPRO of Sugar Land is available 24 hours a day 7 days a week for water emergencies and if you continue to deal with excessive water, do not hesitate to call our team.  We are always here to help when disaster strikes no matter how big or small the damage is!

SERVPRO of Sugar Land is Available All Day Every Day

1/26/2021 (Permalink)

Always here for you when water damage strikes!

SERVPRO of Sugar Land is available 24 hours a day 7 days a week for water emergencies, no matter how large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sugar Land has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Sugar Land Commercial Fire Damage

1/12/2021 (Permalink)

Making sure it is "Like it never even happened."

Even small fires can leave significant property damage. After a fire, soot and debris can spread throughout your building.  SERVPRO of Sugar Land can accurately assess fire and smoke damage to ensure that you can get your business back to normal as quickly as possible.

At SERVPRO of Sugar Land, our team can create an Emergency Ready Profile for your business. When a disaster strikes, you don't want to spend time trying to figure out who to contact for what. Our ERP's include a detailed assessment of your facility along with a profile document and guide to getting you back to business faster after an incident. We even offer a mobile app for convenience.

Interested in getting a free assessment for an Emergency Ready Profile?  Give our staff a call today to schedule your appointment for your business!

Space Heater Safety

1/4/2021 (Permalink)

Over the last few days, Sugar Land is finally seeing some colder temperatures.  As the cold temperatures call for some residents to seek out other heat sources in an effort to keep living spaces comfortable.  The most common supplemental heat source is a portable space heater. Space heaters are easy to use and can quickly generate heat to warm a home up from a real cold day.  Consider the following tips to minimize the risks of a heating-related fire in your home:

• Keep it three feet away from anything that can burn
• Do not use extension cords
• Turn off the space heater when leaving the room or going to bed
• Don't use a space heater in a damp or wet area unless it's specifically made for that purpose
• Install smoke and carbon monoxide alarms and test monthly

If you or anyone you know experiences fire damage, give SERVPRO of Sugar Land a call.  Our highly trained technicians are certified and have years of experience.  We are always here to help!

Commercial Maintenance Check Up

1/4/2021 (Permalink)

No matter how big or small the damage is, SERVPRO of Sugar Land is always here to help!

It is very important to keep up with your commercial maintenance needs because this can prevent crucial damages to your property. Taking a look at the hot water heater to see when the last time it was replaced or checking the condensation lines coming from your air conditioning unit is a quick and easy preventative measure. These are just some of the things you can check to prevent damages to your business.

Most water damages come from a preventable source such as the hot water heater, air conditioning condensation line, or sometimes even from a leaking faucet in the break room. With hot water heaters, you should replace them every 8–10 years. A replacement will vary with the severity of your local weather, the design of the unit, the quality of installation, and the maintenance your unit has received. With an air conditioner condensation line we would recommend cleaning it once a year to maintain a blockage free line.

Performing these two quick and easy checks can go a long way in preventing any potential issues.   If you have any questions about mold remediation, feel free to contact SERVPRO of Sugar Land at (281) 313-1338.

Smoke Odor

12/28/2020 (Permalink)

SERVPRO of Sugar Land is dedicated to helping you!

Smoke odor is a stubborn odor that will linger long after a fire has been put out. The odor can be caused by an accident that occurred in the kitchen, a random electrical fire, or even from a candle that was unattended.

No matter what caused the odor, SERVPRO of Sugar Land has the trained professionals with the equipment and knowledge to clean up the structure of your home or business and remove any odor. We use a variety of products and equipment specifically to deal with odor, from Eco-friendly products to heavy soot and odor removal chemicals.  Our team will walk through with you and figure out the best solution and approach to get your home or business back "Like it never even happened."

Here at SERVPRO of Sugar Land, we are dedicated to responding immediately when you contact us. A fast response lessens the damage and can help reduce the cost.  No matter how big or small the damage is, SERVPRO of Sugar Land is dedicated to helping you!

If your home or business suffers from an emergency give our team a call (281) 313-1338.

What to do when a Dishwasher Floods Your Kitchen

12/15/2020 (Permalink)

Always here to help when disaster strikes

Dishwashers are one of the more commonly used appliances in a home.  Dishwashers are built to last for many years but over time the appliance may sustain a leak or even a break.   Dealing with a dishwasher flood can be frustrating, it is important to take quick action to limit further potential damage.  There are a few things that you can do when a dishwasher floods your kitchen:

Turn off the water – Turn the main water supply off by shutting off the shutoff valve.  This will help prevent extra water from flooding your kitchen.

Electricity shut off – This a safety precaution that ensures that leaking water and electricity do not mix.  Family members should be advised to stay out of the kitchen until the dishwasher is safe to use once again. 

Mop up water- Once the water and electrical systems are secure, it’s best to mop up and remove the standing water.  The longer the water sits, the higher the potential for further damages may occur. 

Call a trusted restoration company – while everything may seem to be dry, it’s the water that you don’t see that can possibly create further damages to your home.  Our team here at SERVPRO of Sugar Land has the tools and equipment to help meet your restoration needs.  Our team is faster to any water damage disaster and is able to eliminate the standing water with our effective methods. Give our team a call, we are available 24 hours 7 days a week!

Fire Loss Content Inventory

12/7/2020 (Permalink)

Always here to help when disaster strikes!

SERVPRO of Sugar Land has received calls for fire losses.  Calls came in from the larger commercial scale and others being small kitchen or garage fires.  No matter the size of the job, SERVPRO of Sugar Land is here to make it "Like it never even happened." 

In addition to the smoke and soot cleanup, one key component to a fire loss in the inventory process.  This requires a great deal of time in most cases due to the process involves detailed photographs taken of each item to ensure that all your items are documented and labeled to specific boxes. involved.  As our technicians being to take inventory on both what is salvageable and what is unsalvageable, unsalvageable items will be discarded and begin cleaning and boxing the salvageable items to be stored in a safe location until the restoration process has been completed.  In some cases, the restoration process in the home or business does not allow for storage of these items in which case they are brought back to the SERVPRO of Sugar Land office where they are stored in a climate-controlled and protected area. 

Once the inventory has been completed it is submitted to the insurance company and homeowner for review and to be processed as part of the claim. 

As soon as the restoration and reconstruction process has been completed, we will bring the stored items back to the homeowner or business owner safely and securely. 

Our trusted staff understands the importance of your belongings and will treat them with care.  SERVPRO of Sugar Land is committed to providing the best service to our customers.  

Water Restoration in Sugar Land, Texas

12/1/2020 (Permalink)

SERVPRO of Sugar Land is always here to help our community when disaster strikes!

At SERVPRO of Sugar Land, we specialize in water damage and fire damage restoration. Our goal is to mitigate these types of damages in your home or business. There is no job that is too big or too small for our team.

Our trained team members and office staff work closely with your insurance company to ensure that your house or business gets the attention it needs to help limit the extra stress or disruption the situation may cause.   

Whether it is a ruptured pipe, flood and storm damage, roof leak, or sewage back up you can count on us to restore your property in accordance with industry standards. 

There are right ways and wrong ways to mitigate property damage and here at SERVPRO of Sugar Land, our team strives to operate at the highest levels of excellence.  Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Plan a Company Fire Drill to be Prepared in Case of an Emergency

11/2/2020 (Permalink)

Whenever disaster strikes, SERVPRO of Sugar Land is here to help!

No matter how big or small a fire is, a workplace fire could be catastrophic for your business. Fire drills are an important part of working in a commercial building as they can keep people safe in case of an emergency.  However, they are often ignored.  To prevent any employees from getting injured or fatalities, it’s important to be prepared.  Here are a few fire drill tips for the workplace to take seriously and limit confusion in case of a fire emergency.

1. Prepare an evacuation plan

It is important to come up with a plan.  By creating a plan, it is important to be as detailed as possible to create little to no confusion.  Outline exit routes in the building and make a clear outline of actions that employees will need to take to get to the escape destination.  Ensure the plan includes the phone number for commercial building restoration services as well.

2. Train and communicate with your employees

Once the plan has been created, introduce the fire drill to the staff.  Help the team understand the importance of the fire drill and ensure to follow the foolproof plan.   Before the first fire drill communicate with the staff in advance.  This will prepare them to act in accordance with the set procedure. 

3. Practice

By running drills, you can feel prepared in case of an actual fire.  During these practices, runs be sure to set some goals.  A goal should be set to identify how well the evacuation plan works.  After the drill in complete assess the metrics to help improve the performance the next time a fire drill is conducted. 

4. Follow up

Once a run-through of the drill has taken place, be sure to follow up on any corrections.  Revisit the plan and make any adjustments needed. 

Remember, fire drills are here to help ensure everyone's safety in case of a fire emergency.  By conducting the process regularly, you can improve your response to a catastrophic situation.  SERVPRO of Sugar Land is dedicated to helping our community, we are always here to help! 

Proper Remediation Can Help Prevent Additional Damage

10/27/2020 (Permalink)

Always here to help!

Although kitchen fires generally begin on the stove, the damage can affect the entire kitchen including the walls, ceiling, air ducts, and appliances.  SERVPRO of Sugar Land offers a variety of services such as smoot and soot removal, deodorization, water removal, and dehumidification to help restore homes to the preloss condition when possible.  Proper remediation of fire, smoke, soot, and water damage can help prevent further damage such as lingering odors, mold growth, and permanent discoloration of items.  Electronic claims tracking provides real-time information to monitor our progress of the specific job claim.  Here are some helpful tips to follow to prevent further damage following a fire loss incident:

• Limit movement to prevent further damage
• Place clean towels or old linens on carpeted traffic areas to prevent additional soiling
• If electricity is off, empty freezer and refrigerator and prop doors open
• Clean and protect chrome on kitchen and bathroom faucets and appliances with a light coating of petroleum jelly 

SERVPRO of Sugar Land is here to help you.  Our professionals are available 24-hours a day, 365 days of the year to help you.  When fire damage invades your home, give our team a call!

Rain vs. Flood Damage

10/20/2020 (Permalink)

Do you understand the difference between rain damage and flood damage?

Rain damage is caused by falling water. A leaky roof or window can cause rain to intrude into your home. Gutters and downspouts can also be a big contributing factor to rain damage. It is very important to clean your gutters and downspouts to keep the rain away from your walls and windows.

Flood damage is caused by rising water. Improper grading, failing drainage, or rising creek water are all examples of how flood damage can occur in your home. Flood damage can also cause cracks to your foundation allowing excess water to intrude into your home.

If you or anyone you know experiences either rain damage or flood damage, contact SERVPRO of Sugar Land!  Our team is dedicated to helping you!  Do not hesitate to give our experts a call when disaster strikes! We want to help you restore your home “Like it never even happened.”

Emergency Ready Profile

9/14/2020 (Permalink)

SERVPRO of Sugar Land is here to help making it "Like it never even happened."

September marks National Preparedness Month and this is the perfect opportunity to share the benefits of having a readiness plan in place for your business.

The SERVPRO® Emergency READY Profile® (ERP) will help ensure you and your business are “Ready for whatever happens.”

In the event of an emergency, the SERVPRO® Emergency READY Profile® can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations, and priority areas. The ERP is also accessible online using your computer or tablet; download SERVPRO’s free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP establishes SERVPRO of Sugar Land as your disaster mitigation and restoration provider, giving you access to years' experience. Knowing what to do and who to call in advance is key to quick response and timely mitigation. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it.

The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save a lot of time in the future. Give SERVPRO of Sugar Land a call to establish your Emergency READY Profile® today!

National Preparedness Month

9/1/2020 (Permalink)

September is known as National Preparedness Month at SERVPRO of Sugar Land to help bring awareness to our local communities.  This awareness event is sponsored by the Federal Emergency Management Agency (FEMA) and the 2020 theme is "Disasters don't wait.  Make your plan today."  This program encourages everyone to take advantage of the information provided by FEMA because advanced planning is critical in dealing with and recovering from unexpected disasters, such as flooding and hurricanes.  

Take this time to create a plan and know what to do in case of an emergency.  Mother Nature has created multiple large disasters around the Sugar Land area.  It is important to keep your emergency contact list up-to-date and have alternative communication methods set up in case traditional means are affected. If you would like more information about staying prepared, visit www.ready.gov/september.  Expect the unexpected and remember it is never too early to be prepared.  Keep in mind that disasters can strike when you least expect it.  SERVPRO of Sugar Land is always prepared, to help make it "Like it never even happened." 

SERVPRO of Sugar Land is storm ready!

8/25/2020 (Permalink)

When disaster strikes our community, SERVPRO of Sugar Land is always here to help!

SERVPRO of Sugar Land specializes in storm and flood damage restoration.  As we continue to keep an eye out for Hurricane Laura, our staff is highly trained and ready if disaster strikes.   Our team uses specialized equipment to restore your property to its pre-storm condition.

Since SERVPRO of Sugar Land is locally owned and operated, our team is able to respond quickly with the right resources, which is extremely important when disaster strikes. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

When storms hit Sugar Land, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (281) 313-1338

Certified: SERVPRO Cleaned – a defensive cleaning program

6/30/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Sugar Land today at  (281) 313-1338 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Be Prepared for a Rainy Day

5/18/2020 (Permalink)

This past weekend, there has been quite a bit of rainfall.  SERVPRO of Sugar Land has worked on a couple of different sites due to the amount of rain that the city has seen.  Several customers have called during after-hours due to leaks caused by the excess rain.  Although these leaks are unavoidable at times, our goal is to help you be prepared before the next rainy day comes.  To help avoid potential rainwater intruding into your home use these precautions:

Regularly inspect and maintain your gutters

Check for holes, leaks, and rust on your roof

Weatherstrip windows and doors when rain is in the forecast

Check your downspouts

Have trees trimmed

When it comes to storms, SERVPRO of Sugar Land is always here to help.  We are dedicated to helping our community when disaster strikes.  If you have any questions regarding potential water or storm damage in your home, give our trusted train professionals a call (281) 313-1338!

Benefits of Getting your Air Ducts Cleaned

4/10/2020 (Permalink)

SERVPRO of Sugar Land is always here to help!

Is it worth having your air ducts clean?  Getting the ventilation systems inspected should be a high priority on your to-do list. In most cases, the heating, ventilation and air conditioning (HVAC) system has been operating for some time without attention.  Dirty ducts can circulate odors, contaminants such as mold and irritating dust throughout your business or home. 

   Clean air ducts benefits: 

• Eliminates offensive odors
• Reduces potential mold growth
• Remediates bacteria, fungi and mold
• Restore peak energy efficiency
• Lowers indoor air pollution

A routine part of the SERVPRO of Sugar Land service is inspecting the heating, ventilation and air conditioning unit (HVAC).  Keeping the HVAC system and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may save you money.  

Potential Roof Leak in your Sugar Land Home?

4/9/2020 (Permalink)

SERVPRO of Sugar Land is always here to help when disaster strikes!

They say April showers bring May flowers, but this April weather has been nothing less but perfect.  The weather has been warmer and the trees and flowers have begun to bloom, However, springtime always seems to bring plenty of rain and plenty of rain always brings a higher risk of water damage to your home.

With the increase of showers as well as high winds, roof damage may occur or be revealed as water intrudes through your roof and damages your ceilings and walls. To reduce the risk of roof leaks, you should inspect your roof for any damages from the winter and inspect it after every major storm.

The most common cause of roof leaks is a damaged or missing shingle from storms or fallen branches. If you do experience water damage inside your home from the ceiling or wall, contact a professional.  Give SERVPRO of Sugar Land a call to help your storm damage needs (281) 313-1338!

Are you Detecting Mold in Your Office?

4/9/2020 (Permalink)

If there is an ongoing moisture problem in your business it is important to be alert for the presence of visible mold, strong, musty odors which may indicate mold is present, or any evidence of past moisture problems that might have caused mold growth. 

Mold can be found behind walls, under the carpet, in damp areas of the house, surrounding roof leaks or in an area that experiences high humidity    If you think you may have a mold problem, give your team of experts a call.  SERVPRO of Sugar Land knows how to find the source of the mold problems and locate any water damage or leaks causing the mold.  We can help put your home back to the preloss conditions. If you have any questions about mold remediation, feel free to contact SERVPRO of Sugar Land at (281) 313-1338.

Preparing an Emergency Kit

4/8/2020 (Permalink)

Results after a sever storm can be devastating if you are not prepared for the situation. That is why SERVPRO of Sugar Land is encouraging to follow some tips in case of an event that a severe storm is approaching. 

• Flashlight and extra batteries
• First aid kit
• Any medicine currently being taken
• Emergency food and water
• Extra change of clothes and shoes
• Important documents and cash
• Pet supplies if you are taking care of an animal

These are a list of basic supplies just in case disaster may strike. It is encouraged that everyone has an emergency kit.  Aside from having an emergency kit ready, a plan should also be in place. If there is a designated storm area inside the home or office, occupants should head there with the emergency kits. Severe storms cannot be avoided, but with the right tools and resources they can be easier to deal with.  Our team at SERVPRO of Sugar Land is dedicated to help you when disaster strikes! 

TIps for Keeping The Workplace Safe

4/7/2020 (Permalink)

For your disinfecting needs, give our team a call at SERVPRO of Sugar Land (281) 313-1338!

If your business is still operating during these uncharted times encourage your team to:

• Practice Good Hygiene
• Wash hands or use hand sanitizers frequently
• Avoid touching your face
• Disinfect surfaces like doorknobs, tables, desks, and handrails regularly
• Increase ventilation by opening windows or adjusting air conditioning
• Be Careful with Meetings and Travel
• Use videoconferencing for meetings when possible
• When not possible, hold meetings in open, well-ventilated spaces
• Consider adjusting or postponing large meetings or gatherings
• Handle Food Carefully
• Limit sharing food with others
• Strengthen health screenings for cafeteria staff and their close contacts
• Ensure cafeteria staff and their close contacts practice strict hygiene

PLEASE STAY HOME if anyone is feeling sick, or if an employee has a sick family member in their home

CALL SERVPRO of Sugar Land for your cleaning and disinfecting needs at (281) 313-1338.

Spring Cleaning

4/3/2020 (Permalink)

Spring cleaning is the time to get a fresh start to the spring season!

Spring has arrived and what better time of the year to clean the clutter out than now?  A lot of us now are at home during these uncharted times, and while we may have some extra time on our hands why not start on some home cleaning projects.  So while we are staying home, clear out old items that may be taking up too much space in your home by selling or even donating these (un)used items. Below are some resources to help you start your spring cleaning to get you back on track to the lifestyle you want.

• Make your own checklist:

Create a plan of action. Take an area and break it down into sections. Create different tasks that needs to be done around the house or office. Once the list has been made considering the time each task may take. By doing so, this may help organize the time it takes, which you can adjust your schedule accordingly throughout the rooms. [Using this checklist, you can divide the tasks by estimated times and create a flexible schedule giving yourself some spare time]

• Organize and pace yourself:

A really good deep spring cleaning should take more than a day. Set aside a weekend to steadily get the major chores done. An average amount of time to clean an area can take about 2-6 hours. As you start your spring cleaning, organize your time and tackle the big chores first. Declutter the room by sorting out and organize items into different piles. Once these tasks have been attacked then clean the surfaces with the tough grime and wiping down counter tops and polishing it. Don't overlook the items in plainsight such as kitchen appliances. Also, address the little small hidden crevasses. Don't rush - This will not happen in one afternoon, organize your time and pace yourself as you work on these chores.

• Work from the top down:

Like cleaning a car, you start from the top and work your way down. When you begin dusting a room, it would only make sense to start at the top and work your way down. By starting from the top, you will be able to save more time and energy instead of having to repeat the task at hand.

Helpful hint: there is always an exception to the rules and cleaning walls can be considered one of those exceptions. When cleaning the walls it may be better to start from the bottom up, then back down again. Dirty soap streaks may be left behind and harder to clear off clean walls rather than dirty walls. Work your way back up to remove any drips.

• Dry clean before adding water to the mix:

Start with dusting before mopping. By adding water, the debris can be created into a big mess of muddy gunk. Helpful hints: sweep before mopping. Dust fan blades before washing them (with water) and vacuums or wipe windows before washing them as well.

• Keep up rather than catch up:

To make your future spring cleaning easier on you, create a monthly checklist of a task to do. Break it up by room or sections followed by a flexible schedule to get these chores accomplished.

Our Highly Trained Restoration Specialist Can Restore your Home

4/3/2020 (Permalink)

We make it "Like it never even happened."

SERVPRO of Sugar Land is an IICRC firm.  The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies.  IICRC Certified Firms have the right to display the IICRC Certified Logo. 

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation.  These IICRC standards take years to develop and require the coordination of experts in the field: manufactures, industry organizations, insurance professionals, training schools, contracts, and public health professionals.  

Every five years, the standards are reviewed and updated.  The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace. 

Electrical Fire

3/31/2020 (Permalink)

Have you checked around your home lately for any faulty wires, electrical cords, or power strips? If not, now is a great time to do it.  Many homes have wires with insulation that has been worn off, rubbed off, or bitten off (rodents) that can lead to electrical fires. Many of these wiring issues can potentially cause a fire in your home which can result in a lot of damage to your property. 

If you have a small fire outbreak due to these types of wiring issues, give SERVPRO of Sugar Land a call.  Our company has trained professionals and our company is a fire restoration company that will help fix your smoke damaged home and help salvage your property! Our team has the tools and equipment to remove soot from walls and filter out lingering smoke odors.  Don’t hesitate to give our team a call today for your smoke and fire needs. (281) 313-1338

Call SERVPRO of Sugar Land if you are dealing with a Ruptured Water Pipe

3/18/2020 (Permalink)

SERVPRO of Sugar Land is dedicated to helping our community when disaster strikes.

Are you dealing with a ruptured water pipe in your Sugar Land home?  SERVPRO of Sugar Land understands the stress after a water pipe may have busted and here to help when disaster strikes.   Our team member will guide you through this crisis by assessing the situation and begin the mitigation process.  If excess water is found in the home, our team will extract the water.  Once the water has been pumped out of the structure, fans, blowers, and dehumidifiers will need to be installed through the affected areas to remove residual moisture from the property.  Our team is here when the water damage is too much to handle.  SERVPRO of Sugar Land is dedicated to helping our community when disaster strikes.  A team member is available 24 hours, 7 days a week!  No job is too big or small for SERVPRO of Sugar Land!

Scope Of Cleanup Protocol (COVID-19)

3/17/2020 (Permalink)

SERVPRO of Sugar Land is here for our community during this time!

SERVPRO of Sugar Land is working hard helping those in our community at this time during this extraordinary time.  As we continue to learn more about the pandemic we want to ensure to our community that we are here to help during this time.  

SERVPRO of Sugar Land can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure   The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents.  The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

The Centers for Disease Control and Prevention (CDC) encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at the minimum.  These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well, including:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving and Racks
• Sales Counters
• Carpets and rugs
• Stair handrails
• Elevator Cars
• Playground equipment
• Fitness equipment

Proper Remediation Can Help Prevent Additional Damage

3/17/2020 (Permalink)

Available 24/7 365 days, SERVPRO of Sugar Land is always here to help when fire disaster strikes!

Although kitchen fires generally begin on the stove, the damage can affect the entire kitchen including the walls, ceiling, air ducts, and appliances.  SERVPRO of Sugar Land offers a variety of services such as smoot and soot removal, deodorization, water removal, and dehumidification to help restore homes to preloss condition when possible.  Proper remediation of fire, smoke, soot and water damage can help prevent further damage such as lingering odors, mold growth and permanent discoloration of items.  Electronic claims tracking provides real-time information to monitor our progress of the specific job claim.  Here are some helpful tips to follow to prevent further damage following a fire loss incident:

• Limit movement to prevent further damage
• Place clean towels or old linens on carpeted traffic areas to prevent additional soiling
• If electricity is off, empty freezer and refrigerator and prop doors open
• Clean and protect chrome on kitchen and bathroom faucets and appliances with a light coating of petroleum jelly 

SERVPRO of Sugar Land is here to help you.  Our professionals are available 24-hours a day, 365 days of the year to help you.  When fire damage invades your home, give our team a call (281) 313-1338.

Spring Safety Awareness Week

3/16/2020 (Permalink)

Bad weather happens year-round, be prepared!

Did you know that March 16th-March 20^th mark Spring Safety Week?  Although the National Oceanic and Atmospheric Administration (NOAA) wants you to be prepared all year round, the National Weather System (NWS) is coming up with a new approach by helping citizens be prepared for potential extreme weather.   Bad weather happens year-round. 

During severe weather, knowing your “safe place” is the most essential preparedness activity to save your life from server weather.  No matter where you know where to go if severe weather approaches. 

Some severe thunderstorms can produce hail larger than softballs, winds over 100 mph, and tornadoes.  Severe weather is a common spring hazard.  For more information about Spring Safety Awareness Week, please visit: https://www.weather.gov/wrn/spring-safety

When storms hit Sugar Land, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.  Give SERVPRO of Sugar Land a call to help your storm damage needs (281) 313-1338!

Appliance Water Failure in Sugar Land

3/10/2020 (Permalink)

Give SERVPRO of Sugar Land a call when disaster strikes!

There are many appliances that can cause water damage to residential property.  One appliance includes a washing machine.  Although they are highly efficient in our chores, they can also cause a major headache when a washing machine floods in a home it can be a costly repair.  In order to prevent a costly repair, take some actions to reduce the risk of a leaking washer.  Below are a few tips to prevent future water damage in your home:

• Overloaded machine - A common reason to have a leaking water machine is that the washing machine has been overfilled.   Have a limit to prevent a water overflow
• Worn out hoses – If you are using an older washing machine, the gasket hose can become brittle over time and cause a leak. It is important to do a maintenance check every once in a while, to reduce any water damages
• Excessive suds – Too much detergent can cause extra suds which can lead to some overflow and cause water damage.

Fast action is required when there is a leaking washer machine.  SERVPRO of Sugar Land is a trained professional team that has the tools and experience to help meet with your restoration needs.  Our team is faster to any size water damage and is dedicated to help you when disaster strikes!  

Quick Response is Crucial for Sugar Land Business Owners

3/4/2020 (Permalink)

No job is too big or small for SERVPRO of Sugar Land.

The first 24 hours can make the difference between restoring versus replacing your business’ property.  Property damage, equipment damage, document loss, and temporary business closures are just some of the concerns businesses could possibly experience. Timely response and professional mitigation from a restoration company can alleviate these concerns. Closures for a business do not impact a business owner nor will they cause an impact on customers and employees.  Before there is a possible risk doing further damage by attempting to clean the damage yourself, call SERVPRO of Sugar Land, your local water and fire damage cleanup and restoration professionals. You can reach us all day, every day (including holidays) at (281) 313-1338. When disaster strikes, our team at SERVPRO of Sugar Land is prepared to help you.

Water Damage Pack Out

1/29/2020 (Permalink)

SERVPRO of Sugar Land is here to help when water damage strikes your home!

After water damage strikes, you may be dealing with some challenges.  SERVPRO of Sugar Land is here to help!  While the mitigation process begins, our team at SERVPRO of Sugar Land can pack out the contents of your home that need cleaning or could potentially be in the way of the repair process in the affected areas.  Thankfully, our staff can be trusted to pack out your contents.  The process involves detailed photographs taken of each item to ensure that all your items are documented and labeled to specific boxes.  After the items have been inventoried, they are safely brought back to our Warehouse where your items are safely stored.     Our trusted staff understands the importance of your belongings and will treat them with care.  SERVPRO of Sugar Land is committed to providing the best service to our customers.   

Call the Professionals at SERVPRO of Sugar Land when Water Damage Strikes

1/27/2020 (Permalink)

SERVPRO of Sugar Land has the equipment and experience to help your company when water damage strikes!

If your business finds water intruding your office building, give SERVPRO of Sugar Land a call.  A team of trained professionals will be dispatched right away to aid you in this stressful situation.

Before help arrives here are a few tips to follow:

• Shut off the water source if it has been identified
• Do NOT use a regular vacuum to remove water
• Call insurance company
• Remove excess water by mopping or blotting
• Place aluminum foil or woodblock under furniture legs.

After our team arrives, a thorough walkthrough will be done to access the damages.  Our company has the equipment and knowledge for these kinds of situation and practice the IICRC standards of drying. 

SERVPRO of Sugar Land is the water restoration specialists and are available 24 hours a day, 7 days a week.  By calling the SERVPRO of Sugar Land team, our crew will get your business back up and running in no time.  Our team is dedicated to help companies when disaster strikes, give the professionals a call (281) 313-1338!

What To Do Until Help Arrives

1/22/2020 (Permalink)

SERVPRO of Sugar Land is always here to help!

Have you ever experienced water damage in your home?  Each time a house is damaged by water, the type and/or amount of damage can be different and requires a different and unique solution.  When sewer water enters your home, it may contain bacteria, viruses, and other microbes that can cause illness.  Fortunately, SERVPRO of Sugar Land has the right equipment and specialized training to quickly fix these issue.  While you're waiting for our services, here are some helpful things to do and not until help has arrived. 

Do's: 

• Avoid all contact with sewage and items contaminated by sewage. 
• Wash your hands thoroughly after contact with contaminated items. 

Don'ts:

• Spread contaminated water by walking unnecessarily damaged or we areas
• Turn on the HVAC system if there is a possibility of spreading contaminated air
• Use household fans to dry the structure and spread contaminants
• Use products for personal hygiene and cleanliness if they have been exposed to the contaminated areas. 

Give SERVPRO of Sugar Land a call if you ever experience any kind of water damage.  Our experts are here to help, 281-313-1338. 

SERVPRO of Sugar Land is Here to Help When Toilets cause Problems

1/15/2020 (Permalink)

Don't let toilet overflows interrupt your business!

Toilet overflows and sewage back-ups are common issues for business owners to experience. Water from sewer system backups should be considered very dangerous. The water could potentially contain bacteria and viruses that could cause illness and is very unsanitary.

Immediate response is critical especially when a toilet overflow or a sewage back-up occurs.  SERVPRO of Sugar Land has the training and equipment that is necessary to clean this kind of water damage.  Our staff will come to your home and inspect the contaminated water to determine the classification and the necessary steps needed for the situation.  There are three different major types of water which are the following:

Category 1: Clean Water

• Water from a clean source like a broken water line
• If left untreated can degrade into category 2 or 3

Category 2: Gray Water

• May contain bacteria and viruses - may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.
• It can quickly degrade into category 3 if left untreated.

Category 3: Black Water

• May contain untreated sewage, harsh chemicals, and microbes
• Water from flooding rivers or sewer backup

When it comes to toilet overflows or sewage back up in your business, call a professional immediately.  Our team of professionals at SERVPRO of Sugar Land is available 24/7 to help you when disaster strikes. 

Holiday Cooking Safety Tips

12/11/2019 (Permalink)

SERVPRO cookie creations! Looks delicious!

Tis the season!  It’s the time of year where most families and friends gather to be together.  Holiday cooking and baking is a wonderful way to gather and bring out the fun and creativity of the holiday season.  However, the kitchen may be filled with lots of cooks, things can get messy and distracting.  Communication is key while things may get hectic and cluttered, which can possibly lead to a potential fire hazard.

According to the National Fire Prevention Association, cooking fires are the leading cause of home fires each year. And because most people will be cooking their holiday traditions, many homes are at greater risk of a fire. If you plan to cook this holiday season, here are some tips to keep your home safe.

Stay in the kitchen when cooking so you can keep a close eye on the food

When cooking a meal that takes a long time like roasting a turkey or baking a roast, check it frequently

DO NOT throw water on a grease fire.

Keep a fire extinguisher close by.

Be sure your smoke detector has good batteries in place.

Keep things that can catch fire, such as oven mitts, wooden utensils, food wrappers, and towels away from the cooking area

Keep children and pets away from ovens and stove-tops in use.

As you cook or bake delicious holiday goodies, remember to just be alert. By following these simple safety tips, you can enjoy your time with friends and families.  If your home suffers from fire damage, call the experts at SERVPRO of Sugar Land.  Our team has the knowledge and experience to properly treat smoke damage. Our company offers 24/7 emergency services, give us a call (281) 313-1338.

Classification of Water

11/26/2019 (Permalink)

Don't wait, be proactive and give the professionals at SERVPRO of Sugar Land a call when there is a sewage back up.

Without warning, emergencies can strike.  A toilet overflow or a sewage back up is possible issues in a home.  Immediate response is critical especially when water damage strikes.  SERVPRO of Sugar Land will come to your home and inspect the contaminated water to determine the classification and the necessary steps needed for the situation.  There are three different major classifications of water which are the following:

Category 1: Clean Water

• Water from a clean source like a broken water line
• If left untreated can degrade into category 2 or 3

Category 2: Gray Water

• May contain bacteria and viruses - may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.
• It can quickly degrade into category 3 if left untreated.

Category 3: Black Water

• May contain untreated sewage, harsh chemicals, and microbes
• Water from flooding rivers or sewer backup

When it comes to toilet overflows or sewage back up, call a professional immediately.  Our team of professionals at SERVPRO of Sugar Land is available 24/7 to help you when disaster strikes. 

Thanksgiving Safety

11/26/2019 (Permalink)

SERVPRO of Sugar Land is always here to help you!

Thanksgiving is in just a few short days!  SERVPRO of Sugar Land is thankful this year and we’re excited to be preparing a holiday feast!  As our team gathers around the kitchen, it is important that we stay cautious.  According to NFPA, it is the leading day of the year for home fires involving cooking equipment.

Please take a look at the following tips to stay safe this Thanksgiving:

Safety Tips:

• Only use turkey fryers outdoors; away from home or building and any flammable materials.

• Keep children and pets a safe distance away from the fryer when in use and for several hours after cooking. 

• Do not leave the fryer unattended; temperature should also be monitored closely. 

• If any smoke, at all, comes from the heating pot of oil, turn the burner off immediately as oil may be overheating. 

• Cover any skin that is exposed; it is encouraged to use a pair of gloves that are designed for high heat. 

• Follow the manufacture's recommendation for the amount of oil to add.  Do not overfill the fryer.

• Be prepared - consider purchasing a fire extinguisher for safety precautions. 

SERVPRO of Sugar Land is available 24/7 if an emergency should occur.  We are here to help. Give our team of trained professionals a call, we are dedicated to helping you when disaster strikes!

Space Heater Safety Tips

11/25/2019 (Permalink)

As the temperatures begin to drop during this time of year, space heaters are coming out.  To make the atmosphere a more comfortable temperature, space heaters are easy to use a product that can quickly generate a warm space on a colder day.  But keep in mind, although space heaters are a common way to supplement heat, they can also cause quite a bit of danger.  Fire departments urge everyone to avoid plugging a space heater into a power strip.  Power strips are not designed to handle the high current flow needed for a space heater and can overheat or worst, catch fire due to the added energy flow.   

Stay safe this holiday season!   Be cautious when using a space heater or alternative heat as a supplement.  SERVPRO of Sugar Land is dedicated to helping the community out, give our team of trained professionals a call if you have questions about space heaters.

SERVPRO of Sugar Land is Available 24/7

11/25/2019 (Permalink)

SERVPRO of Sugar Land is available all hours of the day seven days a week!

SERVPRO of Sugar Land is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sugar Land has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Types of Fire

10/15/2019 (Permalink)

When SERVPRO of Sugar Land arrives on the scene following a fire, our team follows a process.  First, our goal is to calm the customer’s fears.  The next step is to pre-test the smoke to determine what type of fire has taken place. 

Are you aware of the different types of smoke?

Wet Smoke – Plastic and Rubber (low heat, smoldering, pungent odor, sticky, smeary)

Dry Smoke – Paper and Wood (fast burning, high temperatures, heat rises, therefore, the smoke rises)

Protein Smoke – Produced by evaporation of material rather than from a fire (Virtually invisible, discolors paints and varnishes, extreme pungent odor)

Fuel Oil Soot – Furnace Puff Backs

Other – Tear gas, fingerprint powder, and fire extinguisher residue.

Smoke and soot residue can damage carpet, upholstery, and contents if not removed quickly and efficiently.  In a fire-damaged structure with soot on the walls and other surfaces, cleaning and restoration are less disruptive and more cost-efficient than replacement.  Replacement may also mean a longer disruption time than restoration. 

Our team understands how disruptive a small fire can be.  SERVPRO of Sugar Land is dedicated to helping you during a stressful time.  If you or anyone you know experience fire damage give our team a call at (281) 313-1338.

Understanding Tropical Depressions

10/8/2019 (Permalink)

Officially, Hurricane season continues through November and we can sometimes see some decrease in storm frequency in the last 2 months. The problem is, a Hurricane is one of many threats we face living on the beautiful Gulf Coast. Even a large tropical storm that forms close to land can deliver punishing amounts of rainfall, similar to what we saw with Imelda, which was just a tropical depression.

You may ask: What is a tropical depression?  A tropical depression is an area of low pressure accompanied by thunderstorms under the right conditions for a long enough time, it becomes a tropical depression.  The atmospheric conditions create an organized center of circulation producing maximum sustained winds of 38 mph.  If the depression’s circulation strengthens, producing maximum sustained winds of 39mph to 73 mph, then it will be upgraded to a tropical storm.  A tropical storm causes stronger and more damaging wind gusts, heavier and more prolonged rain and flooding, as well as a higher storm surge.   If the system further strengthens to 74mph or greater, it is then classified as a hurricane.

Although Tropical depressions are the weakest type of tropical cyclone, they can still potentially cause quite a bit of damage.  Tropical depressions can still bring gusty winds, heavy rain, and possibly storm surges. The heavy rains are particularly worrisome for us here as once the ground saturates, it has nowhere to go and sometimes ends up intruding into our homes and businesses.

Our team of professionals at SERVPRO of Sugar Land is dedicated to helping you during a Natural Disaster such as a tropical depression.  Give our team of trained professionals a call because our crew is ready for whatever happens.  If you or anyone you know is experiencing flooding or storm related damages, give SERVPRO of Sugar Land a call at (281) 313- 1338.

Structural Commercial Water Damage

9/17/2019 (Permalink)

Office getting dry due to water damage.

There are many different sources for water to intrude into your business, some internally and others from the environment.  For example, hot water heaters, roof leaks from rain, water supply lines, flood waters, the suite from next door, and the list goes on.  When an abundant amount of water enters your business, give the team of trained professionals a call here at SERVPRO of Sugar Land. 

Water damage can quickly become expensive if it is not being taken care of immediately.  If you are not on top of addressing this damage, it can quickly lead to bigger structural damage, mold growth, or lost assets (such as merchandise or important documents).  To avoid larger damages or high expenses, by giving our team a call we will perform a water damage clean up as well remove any standing water and dry the affected wet areas. 

If your business has suffered from a water loss contact SERVPRO of Sugar Land a call at (281) 313-1338.  We understand the stress that comes with water damage, our trained technicians will arrive on-site helping your company to minimize the loss and help prevent any additional damages to occur.  SERVPRO of Sugar Land is dedicated to helping you when disaster strikes!

September is National Preparedness Month

9/10/2019 (Permalink)

Hurricane season is still in play, use National Preparedness month to be prepared.

September is known as National Preparedness Month at SERVPRO of Sugar Land to help bring awareness to our local communities.  This awareness event is sponsored by the Federal Emergency Management Agency (FEMA) and the 2019 theme is "Prepared, Not Scared".  This program encourages everyone to take advantage of the information provided by FEMA because advanced planning is critical in dealing with and recovering from unexpected disasters, such as flooding and hurricanes.  

Take this time to create a plan and know what to do in case of an emergency.  Mother Nature has created multiple large disasters around the Sugar Land area.  It is important to keep your emergency contact list up-to-date and have alternative communication methods set up in case traditional means are affected. If you would like more information about staying prepared, visit www.ready.gov/september.  Expect the unexpected and remember it is never too early to be prepared.  Keep in mind that disasters can strike when you least expect it.  SERVPRO of Sugar Land is always prepared, to help make it "Like it never even happened." 

Commercial Damage Services

9/4/2019 (Permalink)

Standing water is extracted at a commercial job.

SERVPRO of Sugar Land specializes in the restoration for both residential and commercial properties that have been damaged by weather, mold, fire and other causes.  If your business has damage that occurred on-site, our team members are very knowledgeable with the equipment necessary to help your property restored back to its preloss conditions. 

No matter how big or small the job is, SERVPRO of Sugar Land wants to ensure that we will take all the right steps to get the pieces back together.  Our technicians will give you the daily updates on the progress of your property. As a locally owned and operated company, we understand that your business needs to be up and running quickly after a damage.  As an effective restoration service provider, we ensure that we are always ready!  If you have any water, fire, mold or storm damages in your business, give our team at SERVPRO of Sugar Land a call (281) 313-1338!

Peak Hurricane Season

8/13/2019 (Permalink)

It is the peak of hurricane season.  Although there has been very little hurricane activity, it never hurts to be prepared.  Every business and residence should have a plan prepared just in case such an event was to happen.  SERVPRO of Sugar Land is here to help you understand the different hurricane categories there are.   Understanding the categories of a hurricane can help you be prepared:  

Hurricane Categories 

The Saffir-Simpson Hurricane Scale rates a hurricane's intensity using wind speed and storm surge, which is the abnormal rise in sea level accompanying a hurricane or other intense storm. The scale also estimates the potential damage and flooding expected along the coast from a hurricane landfall.

Category 1
Sustained winds of 74-85 mph.  Dangerous winds occur and may cause some damage. Damage primarily to unanchored mobile homes, shrubbery, and trees along with some coastal road flooding and minor pier damage.

Category 2
Winds of 96-110 mph.  Extremely dangerous winds and will cause extensive damage. Roofing, door and window damage to buildings; Considerable damage to shrubbery and trees, mobile homes, poorly constructed signs, and piers.

Category 3
Devastating damage will occur. Winds of 111-129 mph. Structural damage to small residences and utility buildings; foliage is blown off trees and large trees blown down; mobile homes destroyed.

Category 4
Catastrophic damage occurs. Sustained winds of 130 - 156 mph. Extensive damage to doors, windows and lower floors of shoreline houses; total roof failures on small residences; shrubs, trees, and all signs blown down; mobile homes completely destroyed.

Category 5
Catastrophic damage occurs.  Winds of 157 mph or higher.  Complete roof failure on many buildings and some complete building failures with small utility buildings blown over or away; severe and extensive window and door damage; mobile homes completely destroyed.

Heavy Rains hit Sugar Land Texas

5/14/2019 (Permalink)

A severe thunderstorm recently left Sugar Land and the surrounding areas anxious with the amount of water left behind. Roads were flooded, roofs and trees were struck by lightning, and some homes were affected by this storm. SERVPRO of Sugar Land was prepared to help the homes and business affected by the storms. Our team came back to the office during after-hours to help our community with storm emergencies. Teams were rapidly dispatched to different homes and business.

SERVPRO of Sugar Land has specialized training and experiencein storm and flood damage restoration. Our teams have the knowledge and trained professionals to help our community restore their homes or business to its preloss conditions. No matter how unpredictable storms can be, SERVPRO of Sugar Land is always here to help. Give our team a call with your storm or flood damage needs (281) 313-1338.

What To Do During A Power Outage?

4/2/2019 (Permalink)

Ever have a heavy storm knocked out your power for many than a few hours?  For example, a hurricane comes through and knocks your power our for days.  Then what?  Do you have a plan? To help be prepared, consider getting a portable generator for your home or business.   By having a general portable generator, this can help keep the power going while you’re dealing with a power outage that may last for days.  A backup generator can help maintain electricity to various items such as lights, computers, heating system, office equipment, etc.  A generator not only helps with back up power but can also help a building be protected from certain hazards that could possibly accompany a storm.  In case of an emergency, SERVPRO of Sugar Land is always here to help keep our community prepared. 

Common types of Mold

4/2/2019 (Permalink)

What is mold you ask?  Mold is a type of fungi that exist everywhere and only need moisture and a compatible surface to survive.  With that being said, there are many different species of mold.   Some types of mold can be unharmful while others can be toxic.  It is important to know the type of mold you may be dealing with if there is mold growth in your home or business.  Each type has different unique characteristics and growth patterns.  Below are a few common kinds of mold species found in homes or business:

Acremonium: Found on dead plants and soil, it grows indoors on paper and drywall tiles

Alternaria: Commonly found on food, plants, rotting farmland manure and is resistant to most fungicides.

Aspergillus: There are many species of Aspergillus

Botrytis: Associated with plants, high humidity levels and plenty of plants attract this mold.

Here at SERVPRO of Sugar Land, our technicians receive advanced training to deal with mold issues in a home or business.  Committed to providing excellent services, SERVPRO of Sugar Land has the technology and crew to help you make it “Like it never even happened.”

Biohazard Needs in Sugar Land

4/1/2019 (Permalink)

SERVPRO of Sugar Land is fully trained and specialized in the cleaning and disposal of biohazard contents and affected materials in the Sugar Land area. 

When it comes to a biohazard situation, SERVPRO of Sugar Land knows best how to handle a situation like this.  Protection is important to our employees because removal of biohazard materials can cause serious health consequences. 

Our crew is equipped with the necessary safety apparatus and cleaning products.  Specialized training and experience are key when choosing a cleanup company to resolve these circumstances.  Here at SERVPRO of Sugar Land, we can help transform these unhealthy environments back into clean, safe homes and offices.  We can restore your home or business back to its preloss conditions.  Give us a call if you need any biohazard cleanup services – (281)-131-1338.  SERVPRO of Sugar Land is always here to help, making sure “Like it never even happened.”

Hazardous Circuit Overload

3/27/2019 (Permalink)

It's common to use electrical outlets and extension cords, but they can become dangerous when they are overused. Listed below from the Electrical Safety Foundation International, here are some hazards along with remedies to fix the problems. 
 
Potential Hazard: Overloaded circuits could cause an electrical fire. 
Warning signs: outlet or wall may be warm to the touch; Outlet may be yellowed or discolored; circuit breakers may frequently trip; the smell of burnt insulation in the air.
Remedy: Have an electrician run a dedicated circuit and install additional outlets.

Potential Hazard: Overloaded extension cords could cause electrical fires.
Warning signs: Extension cord is warm to the touch. 
Remedy: Use an extension cord with the same or large wire size as the cord is extended.  Also, since extension cords are intended for temporary use, consider having an electrician install additional outlets.

Potential Hazard: Ungrounded outlets that will not protect you from an electrical shock in the event of a short circuit. 
Warning Signs: three-prong plug has been forced in a two-prong plug outlet. 
Remedy: If the outlet has no grounding wire, have an electrician run a new circuit with a grounding wire. If there is a grounding wire, simply install an outlet that accepts three-prong plugs. 

Potential Hazard: Improper placement of extension cords could cause a fire. 
Warning Signs: Extension cords that run through walls or underneath carpets. 
Remedy: Try rearranging furniture, finding a closer outlet, or having more outlets installed. 

Spring Cleaning

3/27/2019 (Permalink)

Spring has arrived and what better time of the year to clean the clutter out than now? It's a tradition for most people to take this time of year and do an annual spring cleaning. Green means clean to our SERVPRO crew. So begin fresh this season. Clear out old items that may be taking up too much space in your home by selling or even donating these (un)used items. Below are some resources to help you start your spring cleaning to get you back on track to the lifestyle you want.

• Make your own checklist:

Create a plan of action. Take an area and break it down into sections. Create different tasksthat needs to be done around the house or office. Once the list has been made considering the time each task may take. By doing so, this may help organize the time it takes, which you can adjust your schedule accordingly throughout the rooms. [Using this checklist, you can divide the tasks by estimated times and create a flexible schedule giving yourself some spare time]

• Organize and pace yourself:

A really good deep spring cleaning should take more than a day. Set aside a weekend to steadily get the major chores done. An average amount of time to clean an area can take about 2-6 hours. As you start your spring cleaning, organize your time and tackle the big chores first. Declutter the room by sorting out and organize items into different piles. Once these tasks have been attacked then clean the surfaces with the tough grime and wiping down counter tops and polishing it. Don't overlook the items in plainsight such as kitchen appliances. Also, address the little small hidden crevasses. Don't rush - This will not happen in one afternoon, organize your time and pace yourself as you work on these chores.

• Work from the top down:

Like cleaning a car, you start from the top and work your way down. When you begin dusting a room, it would only make sense to start at the top and work your way down. By starting from the top, you will be able to save more time and energy instead of having to repeat the task at hand.

Helpful hint: there is always an exception to the rules and cleaning walls can be considered one of those exceptions. When cleaning the walls it may be better to start from the bottom up, then back down again. Dirty soap streaks may be left behind and harder to clear off clean walls rather than dirty walls. Work your way back up to remove any drips.

• Dry clean before adding water to the mix:

Start with dusting before mopping. By adding water, the debris can be created into a big mess of muddy gunk. Helpful hints: sweep before mopping. Dust fan blades before washing them (with water) and vacuums or wipe windows before washing them as well.

• Keep up rather than catch up:

We as humans are always busy whether it's taking care of our family, working or getting distracted with whatever life throws at you. So it's natural to put off these chores. To make your future spring cleaning easier on you, create a monthly checklist of a task to do. Break it up by room or sections followed by a flexible schedule to get these chores accomplished.

Mold Removal vs. Remediation

3/27/2019 (Permalink)

Many people do not know that there is a difference between “mold removal” and remediation. Mold spores exist naturally everywhere, both indoors and outdoors, as they are microscopic. This means that removing 100% of mold from a home or business is impossible. Many restoration companies will advertise “mold removal” and even guarantee they can completely remove all mold. This is simply not true.

Qualified restoration companies understand the science behind mold growth and the makeup of mold. All SERVPRO franchises provide thorough training on how to properly remediate mold. The remediation of mold focuses on getting the levels of mold back to natural and normal levels.

Since every mold damage scenario is different, each requires a different solution but our general mold remediation process stays consistent here at SERVPRO of Sugar Land. 

1. Inspection and Mold Damage Assessment
2. Mold Containment
3. Air Filtration
4. Removing Mold and Mold-Infested Materials
5. Cleaning Contents and Belongings
6. Restoration

Emergency Ready Profile

3/26/2019 (Permalink)

The SERVPRO Emergency READY Profile 

The SERVPRO Emergency READY Profile is a startup approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information.  By working with SERVPRO’s Emergency READY Profile, your business can receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order.

The SERVPRO Emergency READY Profile Advantage:

• A no-cost assessment of your facility. – This means there is no need to allocate funds, giving you a great value at no cost.  
• A concise Profile Document that contains only the critical information needed in the event of an emergency. – It will only take a little time to complete and will not take you away from current projects.   But it will save a lot of time if ever needed.  
• A guide to help you get back into your building following a disaster. – This can help minimize the amount of time your business is inactive by having an immediate plan of action.  
• Establishes SERVPRO of Sugar Land as your disaster mitigation and restoration provider. – You have a provider that is recognized as an industry leader and is close by. 
• Identification of the line of command for authorizing work to begin. – This saves time, so we can begin the work of mitigating the damage which can save you time and money.  
• Provides facility details such as shut-off valve locations, priority areas, and priority contact information. – Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.” 

The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW.

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, many of them had a preparedness plan in place.  Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are “Ready for whatever happens” speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

Fire Extinguisher: Remember PASS

3/26/2019 (Permalink)

Fire extinguishers can be used to help control small fires during emergency situations when used correctly.  The National Fire Protection Association (NFPA) suggests remembering the word PASS while using the device.

• Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.
• Aim low. Point the extinguisher at the base of the fire.
• Squeeze the lever slowly and evenly.
• Sweep the nozzle from side-to-side.

There are different classes of fire and each fire extinguisher has labels designated for the type of fire to use the extinguisher on. Become familiar with the device before a fire breaks and double check the fire extinguisher label to make sure it’s designed to fight the type of fire.

Contact SERVPRO of Sugar Land for your restoration needs once the fire is safely put out.  Our team is always here to help! (281) 313-1338

What to do when a Dishwasher Floods Your Sugar Land Home Kitchen

3/26/2019 (Permalink)

Dishwashers are one of the most commonly used appliances in a home.  Its use is for the modern-day convince many of us to utilize as a time saver as well as an environmentally friendly machine.  Dishwashers are built to last for many years but over time the appliance may sustain a leak or even a break.   Dealing with a dishwasher flood can be frustrating, it is important to take quick action to limit further potential damage.  There are a few things that you can do when a dishwasher floods your kitchen:

Turn off the water – Turn the main water supply off by shutting off the shutoff valve.  This will help prevent extra water from flooding your kitchen.

Electricity shut off – This a safety precaution which ensures that leaking water and electricity do not mix.  Family members should be advised to stay out of the kitchen until the dishwasher is safe to use once again. 

Mop up water- Once the water and electrical systems are secure, it’s best to mop up and remove the standing water.  The longer the water sits, the higher the potential of further damages may occur. 

Call a restoration company – while everything may seem to be dry, it’s the water that you don’t see that can possibly create further damages.  Our team here at SERVPRO of Sugar Land, has the tools and equipment to help meet your restoration needs.  Our team is faster to any water damage disaster and is able to eliminate the standing water with our effective methods. 

Give us a call – 281-313-1338!

Understanding Thunderstorms

3/26/2019 (Permalink)

Storms occur with sometimes, little to no warning, in which case can make it difficult to plan how to prepare. However, by creating a plan now can help you stay prepare now can help you get ready for any future storms that may be brewing this spring.   Understanding what these definitions from the National Weather Service can help prep you on who to plan for your preparedness:

What is a Severe Thunderstorm?

A thunderstorm that produces a tornado, winds of at least 58 mph (50 knots), and/or hail at least ¾" in diameter. Structural wind damage may imply the occurrence of a severe thunderstorm. A thunderstorm wind equal to or greater than 40 mph (35 knots) and/or hail of at least ½" is defined as approaching severe.

Severe Thunderstorm Watch

This is issued by the National Weather Service when conditions are favorable for the development of severe thunderstorms in and close to the watch area. The size of the watch can vary depending on the weather situation. They are usually issued for a duration of 4 to 8 hours. They are normally issued well in advance of the actual occurrence of severe weather. During the watch, people should review safety rules and be prepared to move a place of safety if threatening weather approaches.

Severe Thunderstorm Warning

This is issued when either a severe thunderstorm is indicated by the WSR-88D radar or a spotter reports a thunderstorm producing hail 3/4 inch or larger in diameter and/or winds equal or exceed 58 miles an hour; therefore, people in the affected area should seek safe shelter immediately. Severe thunderstorms can produce tornadoes with little or no advance warning. Lightning frequency is not a criterion for issuing a severe thunderstorm warning. They are usually issued for a duration of one hour. They can be issued without a Severe Thunderstorm Watch being already in effect.

When storms hit Sugar Land, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.  Give SERVPRO of Sugar Land a call to help your storm damage needs (281) 313-1338!

It's the Water That You Don't See

3/26/2019 (Permalink)

It is important to treat water damage immediately when it happens or right when it is discovered.  When water damage occurs, small or large, and is not properly treated, there is potential that it could lead to further damages.  In as little as 48 hours, mold can begin to spread throughout the affected areas; especially if the conditions of the area are moist and dark.  Do not leave the safety of your home up to chance.  If you have experienced water damage take charge and give the professionals a call to properly dry out your home to prevent mold growth.  SERVPRO of Sugar land has highly trained technicians with years of experience and certifications to get the job done.  Do not hesitate to give SERVPRO of Sugar Land a call (281) 313- 1338.  Our team is dedicated to helping you when disaster strikes! 

Flood Safety

3/25/2019 (Permalink)

Floods are the most common hazards in the United States.  Whether you live and work on a coastline, along with city streets, in a basin, near a river or even in the desert, there is a potential for suffering flood damage. 

What FEMA suggests you can do now:

• Have qualified professionals to evaluate the furnace, water heater and electric panel if susceptible
• Install “check valves” in sewer traps a prevent flood water from backing up into the drains of your home
• Seal walls in basements with waterproofing compounds to avoid seepage.

What FEMA suggests when a flood is imminent:

• Move essential or unreplaceable items to an upper floor, when possible
• Turn off utilities at the main switches if instructed to do so
• Disconnect electrical appliances. Do not touch electrical equipment if you are wet or standing in water

If a flood does strike your business or home, give SERVPRO of Sugar Land a call.  Even minor floods have the potential to cause major damage to a structure, and the cleanup is often an overwhelming and daunting task.  SERVPRO of Sugar Land has the tools and equipment to help you during a traumatic time. 

Source: Floodsmart.gov and fema.gov

Electrical Safety Tips

3/25/2019 (Permalink)

Take a moment and review the electrical safety below to avoid any mishap. 

• Inspect electrical outlets for damage before use
  Cracked or damaged sockets, loose or bare wires, and loose connections may cause a serious shock or start a fire.
• Do not overload electrical outlets
  Overloaded electrical outlets and faulty wires are a common cause of holiday fires. Avoid overloading outlets and plug only one high-wattage into each outlet at a time. 
• Keep combustibles at least three feet from heat sources
  A heat source that was too close to the decoration was a factor in half of the home fires that began with decorations (NFPA).
• Protect cords from damage 
  To avoid shock or fire hazards, cords should never be pinched by furniture, forced into small spaces such as doors and windows, placed under rugs, located near heat sources, or attached by nails or staples. 
• Stay in the kitchen when something is cooking 
  Unattended cooking equipment is the leading cause of home cooking fires (NFPA).

At SERVPRO of Sugar Land, we are available 24 hours and 7 days a week.  Give us a call at (281) 313-1338! 

Four Classification of Water

3/11/2019 (Permalink)

While there are three basic categories of water (clean, grey, black), there are also four classifications of water damages.   The IICRC’s S-500 Standard and Reference Guide for Professional Water Damage Restoration separates water damage into four distinct classes. Each class is based on the severity of the water damage, and they determine what steps must be followed in the mitigation and restoration process.

THE 4 PRIMARY CLASSIFICATIONS OF WATER DAMAGE

• Class 1 is the least amount of water, absorption, and evaporation. It affects only part of a room or area; little amount of carpet or carpet pads may or may not be wet.  Also, larger areas containing materials that have absorbed minimal moisture.  
• Class 2 involves a significant amount of water, absorption, and evaporation. An entire room of carpet and cushion pad is affected. Water has risen up walls less than 24 inches. There is moisture remaining in structural materials and substructure soil.
• Class 3 involves the largest amount of water, absorption, and evaporation.  This water loss has saturated an entire area.   Water may have come from overhead which may impact ceilings, walls, insulation, carpet, cushions, and subfloor.
• Class 4 relates to specialty drying situations. Wet materials with low permeance or porosity such as hardwood, plaster, brick, concrete, light-weight concrete. Typically, there are deep pockets of saturation, which require very low specific humidity. These types of losses may require longer drying times and special methods.

SERVPRO of Sugar Land has the knowledge, experience and proper equipment to locate any hidden moisture lurking out of sight and clean up water damage of any size and get it done right the first time.  If you or anyone you know experiences water damages, give our team a call.  (281) 313-1338. 

HVAC Commercial Fire

3/5/2019 (Permalink)

Here at SERVPRO of Sugar Land, safety is important to us when dealing with a fire emergency.  After a fire emergency, our team is dedicated to responding immediately to business after a fire to help prevent any secondary damage.  Following a fire, our crew takes close attention to the HVAC system and ductwork.     HVAC fire hazards are present at any time of the year. Fortunately, many of these risks are preventable.

The Top HVAC Fire Hazards:

• Old, corroded, or broken parts: This problem often stems from an HVAC unit that is not regularly serviced. Problems with essential parts can lead to decreased efficiency and can potentially lead to potential fire hazards.
• Items are stored too close to the HVAC unit: The HVAC unit itself produces a considerable amount of heat. Storing combustible items such as boxes, paper, motor oil, and chemicals too close to the unit creates a high-risk environment for a fire.
• Problems with connections or gas pressure: Problems with connections in a gas furnace can lead to toxic gas being released into the home, leading to both health and fire hazards.
• Electrical problems: Whether the unit has a loose cord connection, a frayed cord, an old cord that overheats, or another issue, electrical problems with HVAC units can easily spark furnace fires.
• Leaking fuel line: This can be a harder problem to spot since many fuel lines are located inside or behind the unit. Yearly inspections can help catch old, at-risk fuel lines before they start leaking and posing a major fire hazard.
• Improper installation: When an HVAC unit is installed improperly, it can lead to many problems such as reduced air flow and efficiently, and increased costs. Improper installation can also cause serious problems such as carbon monoxide poisoning and fire hazards.

SERVPRO of Sugar Land is always here to help 24/7.  Our team understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business.    

Frozen Pipes Tips

1/29/2019 (Permalink)

Cold weather is upon us and we need to take precautions. We at SERVPRO of Sugar Land want to make sure you know the correct steps to take to prevent damages to your home and more importantly disruptions to your life during these cold times. To limit the potential for frozen pipes consider the following steps:

• Allow faucet to drip
• Seal up cracks and holes
• Apply heating tape
• Add extra insulation

If winter and cold weather take their toll on your home, do not hesitate to give SERVPRO of Sugar Land a call, (281) 313- 1338.  SERVPRO of Sugar Land has highly trained technicians with years of experience and certifications to get the job done.   Our team is dedicated to helping you when disaster strikes! 

Winterize Your Business

1/9/2019 (Permalink)

Does this seem like the wettest winter in Sugar Land?  Temperatures are lower, more rain has fallen, and heavier winds have overtaken Sugar Land.   If we recall correctly, it has been a long time since we’ve seen these kinds of weather patterns.  While we have no control over the weather, we do have the opportunity to keep the weather from affecting our homes or business.  To help prevent weather-related damages from hurting your home or business, apply some of the following tips to protect your property:

• Keep gutters clear of leaves, sticks and other debris to help ensure it can drain properly. Make sure downspouts direct water away from the home or business
• Wrap water pipes in your crawl spaces with insulation sleeves to slow heat transfer and prevent freezing
• If you have a fireplace, keep the flue closed when you're not using it
• Keep a slow trickle of water flowing through faucets connected to pipes that run through unheated or unprotected spaces 

Give SERVPRO of Sugar Land a call if you have any additional questions.  Our team is always here to help when disaster strikes!  

Emergency Ready Profile

1/8/2019 (Permalink)

Are you a small business owner?  You can't always prevent disasters from happening, but you can always be prepared.  This New Year, start off by letting SERVPRO of Sugar Land help you stay in business by helping you be prepared for unplanned disasters.  Pre-planning can serve as an insurance policy aimed at peace of mind in protecting your business.  By creating an Emergency Ready Profile (ERP) with SERVPRO of Sugar Land you will minimize business interruption by having an immediate plan of action.  The Emergency Ready Profile provides critical details of your facility along with immediate contact information that provides a guide to get you back into your building after a disaster.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.  Be prepared with SERVPRO of Sugar Land and get a free Emergency Ready Profile.  Give our team a call at (281) 313-1338.  We are dedicated to helping make disasters "Like it never even happened."

When Is It Time To Replace A Hot Water Heater?

1/8/2019 (Permalink)

When was the last time you changed your hot water heater?  Has it been a while?  It’s one of those appliances that may be remained unseen or hidden away in the attic.  However, it’s important to make sure to keep up regular maintenance for many reasons.  Homeowners can wake up in the middle of the night or even come home to water all over their home.  Depending on the size, it can possibly leave up to 50+ gallons of water.   Below are a few telling signs that it may be time to change out the hot water heater in your home.

• Typically, a gas hot water heater can last about 8 to 12 years, while an electric model will last slightly longer from about 10 to 15 years. If your water heater is getting up in years, it may be time to replace it before it breaks
• If a puddle surrounds the base of the hot water heater, it is important to take action immediately
• If there is no hot water while using the tap, this may be an indicator it’s time to get the hot water heater checked
• Signs of tinted water coming from your hot water tap means there may be rust in the hot water heater, which may show possible aging and a signal of an oncoming leak
• Gurgling or popping noises coming from your water heater are caused by the buildup of hard water sediment heating up and exploding inside your water heater tank

It is always good to be prepared, because disasters may strike when we least expect it.  SERVPRO of Sugar Land is dedicated to help you when disaster strikes.  Give our trained professionals a call if you ever experience any kind of water damage.  Our experts are here to help, 281-313-1338. 

Mold Safety Tips

1/8/2019 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all molds from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all molds, which is a fallacy. Consider the following mold facts:

•  Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
•  Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If you see any signs of mold, Call SERVPRO of Sugar Land Today – (281) 313-1338

Candle Safety Tips

12/19/2018 (Permalink)

There is something calming about candles especially during the holiday season.  They look pretty and enhance the ambiance in a room, they give off a fragrant smell that can be so luring, but they can also be the cause to a house fire.   December has been noted as the peak month of candle fires.  According to the National Fire Protection Association, 3 out of every 5 candle fires started when they were placed to something that can burn, such as furniture, bedding, or decorations.  Review the tips below to prevent any house fires this holiday season:

• Blow out candles before leaving a room or going to bed
• Keep candles one foot (30 centimeters) away from anything that can burn
• Use a sturdy candle holder, that will not tip over easily
• Put candle holders and a sturdy and unclutter surface
• Light candles carefully, keep your hair and any loose clothing away from the flame
• Do not let the candle burn all the way to the bottom; put it out before it gets too close to the container or holder
• You should not light a candle if oxygen is used in the home
• During a power outage, use a flashlight or battery-operated lighting instead of a candle

Although candles can add to the décor in the room, however, they can also add danger.  Remember candles are an open flame which means they can easily ignite.  Create an environment that is safe for you during this holiday season, use alternatives to prevent any candle fires in homes like using flameless candles.  As always, remember SERVPRO of Sugar Land is here to help!

Follow These Mold Safety Tips If You Suspect Mold

12/18/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Sugar Land for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Sugar Land specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

Kitchen Fire Safety

12/12/2018 (Permalink)

SERVPRO of Sugar Land is beginning to look forward to the holiday season, as many people begin to celebrate with friends and family.  During this time, most people may find themselves in the kitchen building gingerbread houses, baking cookies, and many extra holiday festivities.  However, the kitchen is the source of many fire hazards because it's where heat, electricity, water, and grease are all come together.  The most common type of fire is the grease fire.  A grease fire is extremely dangerous as it can get out of control quickly and spread from the stove throughout the kitchen and into other rooms of the house.

Common Causes of Kitchen Fires

• Too high temperature in the fryer
• Vegetable, more flammable, oils
• Old, more flammable oil, in the deep fryer
• Fat deposits in the flue and ventilation ducts
• Misalignment sprinklers due to equipment moved around
• Clogged melting links of the sprinklers leading to impaired function

Other types of kitchen fires include oven fire or the microwave.  When a fire starts, keep the door closed and turn off the oven.   The lack of oxygen will suffocate the flames. If it continues to smoke like a fire use a fire extinguisher or call the fire department.

At SERVPRO of Sugar Land, we are available 24 hours and 7 days a week.  Give us a call at (281) 313-1338.  

Protect Your Home from Potential Water Damage

12/5/2018 (Permalink)

Water damage is one of the most common disruptions for homeowners. It usually happens at a time when you least expect it. Luckily SERVPRO of Sugar Land has some tips on how you can protect your home from the unexpected water damage!

1. Irreplaceable valuables should be protected. Try to waterproof them by sealing them and storing them in a higher place.
2. Monitor your drains. Make sure they are clean and clear for water flow.
3. Make sure your roof is sealed and protected. Regularly monitor it to make sure water does not leak through holes or cracks.
4. Monitor your tiles and grout in heavily wet areas such as the bathroom and kitchen. Look for cracks and re-seal if necessary.
5. Monitor your appliance hoses.
6. Turn off your water before a long trip away.
7. Regularly have your water heater serviced.

These are just some of the small tips that could help prevent a major water damage in your home. SERVPRO of Sugar Land is always here to help!  

Sugar Land Residents: Follow These Mold Safety Tips If You Suspect Mold

12/3/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Sugar Land for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Sugar Land specializes in mold cleanup and restoration; in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

Fire Extinguisher and Classes of Fires

11/27/2018 (Permalink)

Did you know that if you encounter a fire with the wrong type of fire extinguisher you could make the fire worse? For example, use an extinguisher that contains only water on a flammable liquid fire and you’ll spread the fire and put yourself in further danger.  However, the fires are divided into five classes and fire extinguishers are specifically made to take out one or more of the fire classes. Below is a list of fire classes and the extinguishers that put them out.  Each fire extinguisher has labels designated for the type of fire to use the extinguisher on.  Double check the extinguisher you’re about to use to make sure it’s designed to fight the type of fire. If you are unclear how to deal with the fire it is best to be safe and evacuate. 

Class of Fire: A (A in a green triangle)
Fires of ordinary combustibles like wood, paper, cardboard, most plastics, and cloth
Extinguishers to Use: Water, Foam Spray, ABC Powder, or Wet Chemical

Class of Fire: B (B in a red square)    
Fires of flammable liquids like petroleum, kerosene, grease, and others (but not alcohol or cooking oil)
Extinguishers to Use: Foam Spray, ABC Powder, or Carbon Dioxide

Class of Fire: C (C in a blue circle)    
Fires of energized electrical equipment such as appliances, wiring, circuit breakers and outlets
Extinguisher to Use: ABC Powder

Class of Fire: D (D in a yellow star)    
Fires of combustible metals like magnesium, titanium, sodium (often found in chemical laboratories).
Extinguishers to Use: ABC Powder or Carbon Dioxide

Class of Fire: K (K in a black hexagon)    
Fires of cooking oils, trans fats (often used in restaurants).
Extinguisher to Use: Wet Chemical

Fire Prevention Week

10/8/2018 (Permalink)

This year's Fire Prevention Week (FPW) campaign, "Look. Listen.  Learn.  Be aware.  Fire can happen anywhere," works to educate people about three basic but essential steps to take to reduce the likelihood of having a fire -- and how to escape safely in the event of one.   

• LOOK for places fire could start. Take a good look around your home. Identify potential fire hazards and take care of them. 

• LISTEN for the sound of the smoke alarm. You could only have minutes to escape safely once the smoke alarm sounds. Go to your outside meeting place, which should be a safe distance from the home and where everyone should know to meet. 
• LEARN two ways out of every room and make sure all doors and windows leading outside open easily and are free of clutter.

2018 National Preparedness Month

9/25/2018 (Permalink)

September is known as National Preparedness Month at SERVPRO of Sugar Land to help bring awareness to our local communities.  This awareness event is sponsored by the Federal Emergency Management Agency (FEMA) and the theme this year is "Don't wait, communicate".  This program encourages everyone to take advantage of the information provided by FEMA because advanced planning is critical in dealing with and recovering from unexpected disasters.  

Now is the perfect time to make a plan and know what to do in case of an emergency.  Mother Nature has created multiple large disasters around the Houston area this year.  It is important to keep your emergency contact list up-to-date and have alternative communication methods set up in case traditional means are affected. If you would like more information about staying prepared, visit www.ready.gov/september.  It is never too early to be prepared.  Remember disasters strike when you least expect it.  SERVPRO of Sugar Land is always prepared, to help make it "Like it never even happened."

One Year After Hurricane Harvey

8/28/2018 (Permalink)

Most Texans remember August 25^th, 2017.  This date marked the one-year anniversary of Hurricane Harvey, the category 4 hurricane that deeply affected the great state of Texas one year ago.  Hurricane Harvey dumped around 50 inches of rain in parts of the Houston area, flooding thousands of homes and killing more than 80 people. The devastation was swift, and the recovery is far from over.  SERVPRO of Sugar Land was proud to come to the aid of the people whose homes were damaged by the hurricane.  The water damage was catastrophic. The professionals at SERVPRO of Sugar Land worked very hard, especially during that hurricane.  Our team is dedicated and will always be here for you during any a storm...faster to any disaster to help you through when disaster strikes!

Commercial Water Damage

8/22/2018 (Permalink)

Flooding and water damage events at Sugar Land commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

SERVPRO of Sugar Land professionals is trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Sugar Land 

SERVPRO of Sugar Land specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Importance of Being Prepared

8/8/2018 (Permalink)

Companies located in Houston should always be ready for a major storm to hit the area.  Having a plan for the employees will increase the chance of remaining safe during a storm event.  At SERVPRO of Sugar Land, we encourage employees to know the location of each electric panel and to know where the safest place in the building is.  Storms can arise unexpectedly and can turn into a devastating disaster.  Being knowledgeable and prepared for situations like these is important.   Protect your employee’s and business by knowing who to call in events like these!

SERVPRO of Sugar Land understands the stress when a disaster arises.  Our goal is to help minimize the interruption to your business!  Our team specializes in water, fire, mold and storm damage.  Feel free to give our company a call (281)313-1338. 

Mold Factors

8/7/2018 (Permalink)

It is important as homeowners to do things to prevent any kind of water intrusions in our homes.  As a mindful homeowner, it is necessary to take precautions and measures to minimize the amount of moisture to reduce any possibility of mold growth or development in one’s home.

After water damage in a home (or business) mold can become a problem that can manifest if the water damage is not immediately taken care of.  As mold spores are invisible to the naked eye, they tend to make their way through homes and are always present.   As mold begins to grow, it can become a nuisance as well as a possible health problem. 

Mold requires a food source, the right temperature, above freezing and plenty of moisture.  As these conditions are all a part of your home's makeup, it is important to check your home for any kind of possible sources for water leaks.  If you do come across a mold issue, call SERVPRO of Sugar Land.  We are the mold remediation experts!

What is a Hurricane?

8/7/2018 (Permalink)

What is a hurricane?   A hurricane is a massive tropical cyclone or low-pressure system that generally forms in the tropics with winds exceeding 74 miles per hour.  Typically accompanied by heavy thunderstorms according to the Federal Emergency Management Agency (FEMA).  They can cause threatening storm surges, violent winds, and heavy rain storms. Because we are located near the coast, it is that much more important for us to be prepared for a catastrophic event like this to happen.  Although there may not be many hurricanes brewing this season, it never hurts to be prepared for a destructive event like this. Below are a few basic important tips to prepare for hurricane season. First, make a family emergency plan.  It never hurts to be over prepared for disastrous situations. 

• In case of an emergency evacuation, know where to go.  Have a plan on what route to take and where to stay. 

• As mentioned in our last newsletter, have a basic emergency kit together in case a hurricane were to strike.  Here is a simple list of supplies to have, but is not limited to the following: water, non-perishable foods, a flashlight, extra batteries, cash, a first aid kit. 

• Stay informed, connect with your community through email or text notifications for any emergency alerts or keep a battery-powered radio handy. 

• If you decide not to evacuate your home, prepare your home to have adequate supplies that will last you for several days.

Be aware, hurricanes are usually followed by a tropical storm of heavy rain that can cause flood damage. For more information about staying prepared during a natural disaster visit: https://www.ready.gov/hurricanes

When Storms or Floods hit Sugar Land, SERVPRO of Sugar Land is ready!

5/8/2018 (Permalink)

SERVPRO of Sugar Land specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Sugar Land, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (281) 313-1338

Detecting Mold?

3/28/2018 (Permalink)

If there are ongoing moisture problem in your office or home it is important to be alert for presence of visible mold, strong, musty odors which may indicate mold is present, or any evidence of past moisture problems that might have caused mold growth. 

Mold can be found behind walls, in the basement, under the carpet, in damp areas of the house, surrounding roof leaks or in an area that experiences high humidity    If you think you may have a mold problem, give your team of experts a call.  SERVPRO of Sugar Land knows how to find the source of the mold problems and locate any water damage or leaks causing the mold.  We can help put your home back to the preloss conditions. If you have any questions about mold remediation, feel free to contact SERVPRO of Sugar Land (281) 313-1338.

Tornado Watch Versus Tornado Warning

3/27/2018 (Permalink)

A tornado WATCH means a tornado is possible in your area. 

• Listen to local radio and TV stations for further updates.
• Stay away from windows
• Prepare a small disaster kit if there has not been one made
• Keep pets inside
• Bring patio furniture and outside items into a garage or inside storage area if time and weather permit
• Be alert to changing weather conditions. Blowing debris or sound of alert you; tornadoes reportedly sound similar to freight train.

A tornado WARNING means a tornado has been sighted and may be headed for your area.

• Seek safe shelter immediately if you are inside; go to a safe place located on the lowest floor and on the interior side of the building with little or no windows or glass. Take your disaster preparation kit. 
• If you are outside, seek shelter in a sturdy building
• If you are in a car, mobile home, or portable building and head out to safety
• If you are driving avoid bridges or overpasses and pull over if debris is flying (with your engine running and your head down and covered) drive to nearest shelter when possible

Water Classification

3/27/2018 (Permalink)

Without warning, emergencies can strike.  Immediate response is critical especially when water damage strikes.  Did you know there are three different major classifications of water that can cause a loss in a home?  The three types of water classification are defined as the following:

Clean water does not contain waste products, and presents few health risks.  Sources of clean water include burst pipes, defective appliances, water heaters and rain or snow entering through a leaky roof.  

Gray water carries waste products, but does not include human waste.  Sources of gray water include overflowing washing machines, dishwashers and bathtubs.  Gray water generally does not present the hazard of spreading disease. 

Black water carries waste products and disease causing organisms.  Sources of black water include flood water and sewage backups.  Black water losses pose serious health threats, and damage is generally more severe.

Here at SERVPRO of Sugar Land we understand that dealing with water damage is a highly stressful.  Our trained technicians are equipped with the knowledge to restore your property.  Do not hesitate to give SERVPRO of Sugar Land a call if you experience any kind of water damage!

Types of Fire

3/27/2018 (Permalink)

When SERVPRO of Sugar Land arrives on the scene following a fire, our team follows a process.  First our goal is to calm the customer’s fears.  The next step is to pre-test the smoke to determine what type of fire has taken place. 

Are you aware of the different types of smoke?

Wet Smoke – Plastic and Rubber (low heat, smoldering, pungent odor, sticky, smeary)

Dry Smoke – Paper and Wood (fast burning, high temperatures, heat rises therefore the smoke rises)

Protein Smoke – Produced by evaporation of material rather than from a fire (Virtually invisible, discolors paints and varnishes, extreme pungent odor)

Fuel Oil Soot – Furnace Puff Backs

Other – Tear gas, fingerprint powder, and fire extinguisher residue.

Smoke and soot residue can damage carpet, upholstery and contents if not removed quickly and efficiently.  In a fire-damaged structure with soot on the walls and other surfaces, cleaning and restoration is less disruptive and more cost-efficient than replacement.  Replacement may also mean a longer disruption time than restoration. 

Our team understands how disruptive a small fire can be and  SERVPRO of Sugar Land is dedicated to help you during a stressful time.  Contact us if you experience fire damage at (281) 313-1338.

Spring Safety Facts and Myths about Lightning

3/26/2018 (Permalink)

Every year, SERVPRO of Sugar Land answers the call to help clean up and restore homes and businesses after spring storms have taken their toll.  After all, SERVPRO of Sugar Land is always here in helping make disasters “Like it never even happened.” when your property suffers from storm damage.  So leave the restoration remediation of your home and business to our team.  Consider the following to protect your property:

Myth: If it is not raining, then there is no danger from lighting. 
Fact:  Lightning often strikes outside of heavy rain and may occur as far as 10 miles away from rainfall. 

Myth: Rubber soles of shoes or rubber tires on a car protect you from being struck
Fact: Rubber-soled shoes and rubber tires provide no protection from lightning.  The steel frame of a hard-topped vehicle provides increased protection if you are not toughing metal.  Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.

Myth: “Heat lightning” occurs after very hot summer days and poses no threat. 
Fact:  “Heat lightning” is a team used to describe lightning from a thunderstorm too far away for thunder to be heard.

SERVPRO of Sugar Land is dedicated to help you!  Do not hesitate to give our experts a call when disaster strikes! (281) 313-1338.

Different Types of Fire

3/26/2018 (Permalink)

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Sugar Land  will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our experienced team at SERVPRO of Sugar Land is available for any level of restoration emergency that you might face. Our team is dedicated to help make fire damages “Like it never even happened.” 

Small Water Damages Become Nightmare for Business

3/26/2018 (Permalink)

What happens when those small water damages go unnoticed, or moisture soaks into a building’s structural components where it cannot be detected by the naked eye?  These incidents may sound relatively harmless, but given time, excess moisture can lead to serious problems. 

In as little as 24 to 48 hours, microscopic mold spores, naturally present in all structures, can grow into visible mold.  Fueled by the moisture, these fungi feed on a variety of building subcomponents including wood, point, paper, carpet padding and contents. 

While the debate rages on regarding impact mold has on human health, mold and mildew growth are recognized as major contributors to indoor air quality problems.  These nightmares happen every day as a direct result of those small water damages that gradually take their toll on buildings and homes.  The recipe for disaster is the combination of excess moisture, a food source for mold found in organic building materials (such as wood, drywall, some types of insulation), and a time delay in removing the moisture. 

Give SERVPRO of Sugar Land a call if you have more questions about mold remediation today.  Our team is dedicated to help your business!

Sugar Land 24 Hour Emergency Water Damage Service

3/20/2018 (Permalink)

SERVPRO of Sugar Land is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today – (281) 313-1338

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sugar Land has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Sugar Land

SERVPRO of Sugar Land specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Air Ducts and HVAC Cleaning For Your Business

3/7/2018 (Permalink)

Spring is around the corner and it’s time to think about your business indoor air quality.  Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.  If you’re air conditioner or HVAC has been operating for some time without attention, it could be circulating dust, pollen, odors, dirt and debris, and/or other contaminants

Inspecting the heating, ventilation and air conditioning unit (HVAC) will help keep the system clean and can extend the life of the equipment. This will give you cleaner air to breathe every day.

SERVPRO of Sugar Land recommends that you address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include: helping to eliminate offensive odors, help restore energy efficiency, and reduce potential mold growth. 

Have more questions or would like more information on HVAC and air duct cleaning, give SERVPRO of Sugar Land a call today (281) 313-1338. 

Moisture Problems may Lead to Mold Problems

1/30/2018 (Permalink)

SERVPRO of Sugar Land handles water damages every day. Prompt action is required to prevent mold growth.  If your property has sustained water damage, it is vital to have water removed and the structure dried promptly.

 If you have experienced  moisture problem in the building, it is important to be alert to the following factors:

• The presence of visible mold
•  Strong musty odors that might indicate mold is present 
•  Any evidence of past moisture problems that might indicate previous mold growth 
•  Excessive humidity  

SERVPRO of Sugar Land understands the stress that comes with the unplanned damage.  Our staff is dedicated to help make disasters “Like it never even happened.”  If you or anyone you know experiences water or mold damage, please give our team a call at (281) 313-1338.

Proper Remediation Can Help Prevent Additional Damage

1/23/2018 (Permalink)

Although kitchen fires generally begin on the stove, the damage can affect the entire kitchen including the walls, ceiling, air ducts, and appliances.  SERVPRO of Sugar Land offers a variety of services such as smoot and soot removal, deodorization, water removal and dehumidification to help restore homes to preloss condition when possible.  Proper remediation of fire, smoke, soot and water damage can help prevent further damage such as lingering odors, mold growth and permanent discoloration of items.  Electronic claims tracking provides real-time information to monitor our progress of the specific job claim.  Here are some helpful tips to follow to prevent further damage following a fire loss incident:

• Limit movement to prevent further damage
• Place clean towels or old linens on carpeted traffic areas to prevent additional soiling
• If electricity is off, empty freezer and refrigerator and prop doors open
• Clean and protect chrome on kitchen and bathroom faucets and appliances with a light coating of petroleum jelly 

SERVPRO of Sugar Land is here to help you.  Our professionals are available 24-hours a day, 365 days of the year to help you.  When fire damage invades your home, give our team a call (281) 313-1338.

What to do Until Help Arrives

1/22/2018 (Permalink)

Have you ever experienced water damage in your home?  Each time a house is damaged by water, the type and/or amount of damage can be different and requires different and unique solution.  When sewer water enters your home, it may contain bacteria, viruses, and other microbes that can cause illness.  Fortunately, SERVPRO of Sugar Land has the right equipment and specialized training to quickly fix these issue.  While you're waiting for our services, here are some helpful things to do and not until help has arrived. 

Do's: 

• Avoid all contact with sewage and items contaminated by sewage. 
• Wash your hands thoroughly after contact with contaminated items. 

Don'ts:

• Spread contaminated water by walking unnecessarily damaged or we areas
• Turn on the HVAC system if there is a possibility of spreading contaminated air
• Use household fans to dry the structure and spread contaminants
• Use products for personal hygiene and cleanliness if they have been exposed to the contaminated areas. 

SERVPRO of Sugar Land is dedicated to help you when disaster strikes.  Give our trained professionals a call if you ever experience any kind of water damage.  Our experts are here to help, 281-313-1338. 

Winter Storm

1/15/2018 (Permalink)

Does this seem like the wettest winter in Sugar Land?  Temperatures are lower, more rain has fallen, and heavier winds have over taken Sugar Land.   If we recall correctly, it has been a long time since we’ve seen these kinds of weather patterns.  While we have no control over the weather, we do have the opportunity to keep the weather from affecting our homes or business.  To help prevent weather related damages from hurting your home or business, apply some of the following to tips to protect your property:

• Keep gutters clear of leaves, sticks and other debris to help ensure it can drain properly. Make sure downspouts direct water away from the home or business
• Wrap water pipes in your crawl spaces with insulation sleeves to slow heat transfer and prevent freezing
• If you have a fireplace, keep the flue closed when you're not using it
• Keep a slow trickle of water flowing through faucets connected to pipes that run through unheated or unprotected spaces 

Give SERVPRO of Sugar Land a call if you have any additional questions.  Our team is always here to help when disaster strikes!  

Winterize Your Business

1/10/2018 (Permalink)

The winter months may call for some businesses to take some standard precautionary measures to help protect their company.  These measures include basic maintenance checks and preparation to help ensure your business and employees remain safe.  A few tips include:

• Check your business property for down tree limbs and branches.  Weather, such as wind, heavy rain, ice and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries
• Ensure gutters are clean and secure.  Leaves or debris accumulates causing a damming effect on gutters, which could lead to roof problems and water damage 
• Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential
• Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas.  Install mats on non-slip surfaces and post caution signs where water could be present

SERVPRO of Sugar Land is a team of specialists, trained in cleanup and care for your business.  We are always here to help make disasters “Like it never even happened.”  Give our team a call today if you experience any water or fire damage at (281) 313-1338. 

Space Heater Safety

1/9/2018 (Permalink)

Cold temperatures call for some residents to seek out other heat sources in an effort to keep living spaces comfortable.  The most common supplemental heat source is a portable space heater. Space heaters are easy to use and can quickly generate heat to warm up a home up from a real cold day.  Consider the following these tips to minimize risks of a heating related fire in your home:

• Keep it three feet away from anything that can burn
• Do not use extension cords
• Turn off space heater when leaving the room or going to bed
• Don't use a space heater in a damp or wet area unless it's specifically made for that purpose
• Install smoke and carbon monoxide alarms and test monthly

Mold Safety Tips

1/9/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all molds from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all molds, which is a fallacy. Consider the following mold facts:

•  Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
•  Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If you see any signs of mold, Call SERVPRO of Sugar Land Today – (281) 313-1338

Pipe Freeze Prevention

1/3/2018 (Permalink)

We are ringing in the New Year with freezing cold temperatures and this winter weather can take a toll on your home and property. We at SERVPRO of Sugar Land want to make sure you know the correct steps to take to prevent damages to your home and more importantly disruptions to your life. To limit potential for frozen pipes consider the following steps:

• Allow faucet to drip
• Seal up cracks and holes
• Apply heating tape
• Add extra insulation

If winter and cold weather take their toll on your home, do not hesitate to give SERVPRO of Sugar Land a call, (281) 313- 1338.  SERVPRO of Sugar Land has highly trained technicians with years of experience and certifications to get the job done.   Our team is dedicated to help you when disaster strikes! 

Emergency Ready Profile

12/26/2017 (Permalink)

Do you own a small business?  You can't always prevent disasters from happening, but you can always be prepared.  Start the New Year off by letting SERVPRO of Sugar Land help you stay in business by helping you be prepared for unplanned disasters.  Pre-planning can serve as an insurance policy aimed at peace of mind.  By creating a Emergency Ready Profile (ERP) with SERVPRO of Sugar Land you minimize business interruption by having an immediate plan of action.  The Emergency Ready Profile provides critical details of your facility along with immediate contact information that provides a guide to get you back into your building after a disaster.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.  Be ready and get a free Emergency Ready Profile with SERVPRO of Sugar Land, give our office a call at (281) 313-1338.  We are dedicated to help make disasters "Like it never even happened."

Exterior Pipe Safety Tips

12/20/2017 (Permalink)

It’s the holiday season and with that comes cooler holiday temperatures.  As the temperatures occasionally drop below freezing here in Texas, consider the safety of your home and prevent disaster striking by not leaving any pipes exposed.  Here are a few tips to consider, to avoid any busted pipes this holiday season:

• Insulate pipes, especially those close to outside walls, attics or crawl spaces where the chance of freezing is greatest
• Seal air leaks surrounding or near pipes
• Disconnect all outdoor hoses and turn off water to exterior faucets and sprinkler systems
• Keep heat at 55 degrees F. or higher even when you are out of town
• During a cold spell turn on both hot and cold faucets near outside walls to allow a small trickle of water to run during the night
• If you need to be away from home, drain your water system before you go
• Identify the locations of shutoff valves so that you are prepared to stop the flow of water as soon as possible when a pipe bursts

Follow These Mold Safety Tips If You Suspect Mold

12/18/2017 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Sugar Land for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Sugar Land specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

Christmas Tree Safety

12/13/2017 (Permalink)

As the holiday song goes “It’s the holiday season, so whoop-de-do!”  During this holiday season, many of us have a beautifully decorated Christmas tree as part of the tradition to the season. It is important that the tree is carefully decorated to ensure a safe holiday season.  Over the years, Christmas tree fires have been responsible for property damage.  Most resulted from electrical malfunctions from Christmas tree lights such as faulty wiring, plugs, or even having the tree placed too close to a candle or fire place.  To help avoid any fire damages, follow these simple steps. 

• Ensure trees are secured and sturdy in the tree stand to prevent them from tipping over
• Use tested and UL-approved lighting when decorating trees or other holiday decorations
• Carefully check light strands for frayed, faulty or exposed wiring, broken bulbs or loose bulb connections
• Make sure to water live trees daily; dried out trees increases fire risk
• Ensure artificial trees are fire resistant
• Set up trees at least three feet away from heat sources (lamp, fire places, candles or radiators)
• Make sure tree is not blocking an exit

Your safety is important to us during the holiday season here at SERVPRO of Sugar Land.  If you experience any type of fire damage do not hesitate to call our team (281) 313-1338.  Our team is here to help you when disaster strikes.   

Winterize Your Home and Business

12/6/2017 (Permalink)

The temperature is dropping here in Sugar Land and cold weather can have an impact on your homes and businesses.  This calls for homeowners and business owners to take some precautionary measures to help protect their property.  In order to avoid costly and time-consuming damages due to harsh winter weathers, take some precautions. Some basic tips to winterize your home this winter includes:

• Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.
• Keep slow trickles of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home.
• Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to "off".
• If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
• Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to future roof problems and water damage.

Truth about Mold Growth

12/4/2017 (Permalink)

It is important to treat water damage immediately when it happens or right when it is discovered.  When water damage occurs, small or large, and is not properly treated, there is potential that it could lead into further damages.  In as little as 48 hours, mold can begin to spread throughout the affected areas; especially if the conditions of the area are moist and dark.  Do not leave the safety of your home up to chance.  If you have experienced water damage take charge and give the professionals a call to properly dry out your home to prevent mold growth.  SERVPRO of Sugar land has highly trained technicians with years of experience and certifications to get the job done.  Do not hesitate to give SERVPRO of Sugar Land a call (281) 313- 1338.  Our team is dedicated to help you when disaster strikes! 

Thanksgiving Safety

11/14/2017 (Permalink)

Thanksgiving is just around the corner and most of America starts to prepare for one of the most important meals of the year!  Typically, one of the most common dishes found on a Thanksgiving table is (surprise !) a turkey.  Many people cook and prepare turkeys for the big occasion,  but did you know that there can be some dangers with preparing a turkey in your own home? Cooking is the leading cause of house fires according to Ready.gov.  Be extra careful with turkey fryers. There are a few house fires that take place on Thanksgiving due to the fact that some safety precautions were not considered.  SERVPRO of Sugar Land has provided some helpful tips to use while preparing a turkey to prevent any mishaps from happening.  Below are a few key messages to follow to help ensure the safety of your family and home:  

• Only use turkey fryers outdoors; away from home or building and any flammable materials.

• Keep children and pets a safe distance away from the fryer when in use and for several hours after cooking. 

• Do not leave the fryer unattended; temperature should also be monitored closely. 

• If any smoke, at all, comes from the heating pot of oil, turn the burner off immediately as oil may be overheating. 

• Cover any skin that is exposed; it is encouraged to use a pair of gloves that is designed for high heat. 

• Follow the manufacture's recommendation for the amount of oil to add.  Do not over fill the fryer.

• Be prepared - consider purchasing a fire extinguisher for safety precautions. 

Halloween Safety in Sugar Land

10/31/2017 (Permalink)

Halloween is here which means high volume of foot traffic out on the streets.  Don’t let the fun be spoiled use these helpful tips to help protect your home and ensure the safety of your fellow trick-or-treaters. 

• Make sure that walkways and yards are clear of debris leading up to the home that can cause children any harmful trips or falls. 
• Be sure to check exterior lighting and replace bulbs if necessary, leaving the lights on all night may also discourage vandalism.
• Keep pets indoor to prevent inadvertent biting or other accidents that may become threatening.  
• Use flashlights or other battery-powered lights in a jack-o-lantern and other decoration instead of a candle to prevent the risk of fire.  
• Place vehicles inside a garage and lock the doors and make sure alarm is on. 

SERVPRO of Sugar Land wishes everyone a fun and safe night.  Happy Halloween!

Breast Cancer Awareness

10/18/2017 (Permalink)

One of the most common cancers among women worldwide is breast cancer. Here at SERVPRO of Sugar Land, spreading awareness about breast cancer hits close to home for our team. Owner, Natalie Hart's mother-in-law, Joan Fuller, is a breast cancer survivor. “The power of faith is a very powerful thing”, as Joan practiced while she fought during her road to recovery. She has been cancer free for a couple of years now.

SERVPRO of Sugar Land takes the time to recognize that October is Breast Cancer Awareness Month. Because of the welcome amount of the awareness, millions are now surviving the battle of breast cancer thanks to the early detection and advanced therapeutic technology. It is highly encouraged to get a check-up! The National Breast Cancer Awareness Month (NBCAM) is a collaboration of different groups promoting breast cancer awareness, sharing information on the disease, and providing greater access to services. To learn more about this foundation, click here.

A word from our Owners

9/12/2017 (Permalink)

Friends,

To say that the effects from Harvey have been a tragic nightmare would be an understatement. Whether you've been directly affected or helping friends and family, it has been the worst disaster our city has ever seen for most of us.

As the water recedes and our neighbors, friends and family are left with the aftermath, I want to be helpful and share some tips on what to do and what not to do. I am sending this out, not as a plug for our company, but to try and be helpful to all that need help, or have or will have questions. Mark and I have been inundated with calls, texts and FB messages and we can't keep up with them all as it is probably the same for you. So, please read and I hope you will find it helpful. Please feel free to share this post.

Those of you who know me, know that my husband, Mark Hart, & I own a few SERVPRO franchises in Texas; Sugar Land, Victoria and NE San Antonio. Two of the three locations of our franchises are in the communities directly impacted by Harvey. Our business is helping with the clean up after water, fire and mold damage. SERVPRO is a national franchise system and in devastation such as this, deploys hundreds of teams to help our communities. If you have confirmed flood or wind driven rain causing water damage, and would like our help, please call our office and ask to be put on our Storm Response Team list; we can have your friend, family or neighbor added to the Storm Response Team to get in line for the cleanup that will have to happen. Our number is 281-313-1338.

The advantages of getting on our list are these:

1. SERVPRO has over 1700 franchises in the country and there will probably be hundreds of SERVPRO teams coming in to help. Getting on our Storm Team Response list will help expedite your getting the help you need as lists will be divided up among the participating SERVPRO franchises.
2. SERVPRO helps manage all jobs through their Storm Teams. If you run into any problems with the franchise that is doing your work, they take action to help resolve it.
3. Standard Industry pricing is used by all SERVPRO's for mitigation services. We have a National reputation to uphold so they monitor this closely.

Having said that, I'm sure you can understand that everyone in our industry is overwhelmed with calls for help. Please understand that a lot of our own employees have been affected and crews traveling from out of town are trickling into Houston (and Victoria) as they are able. There are still areas around town that are not accessible and in danger of more flooding due to rivers cresting and levees failing. (I, myself, am confined to my house as my small neighborhood street is flooded - there is only one way in or out).

Please be understanding to the companies and their staff of people that are trying to help you. Our crews and administrators will be working long days and nights for probably months.

There are a lot of other good companies out there and there are a few things to watch for. BEWARE of fly by night companies that are in it to make a quick buck and leave town. There are some bad apples out there that give our industry a bad wrap.

Things to know:

1. Final billing should be provided once work is completed and is usually put into a line item estimating software program called, Xactimate. This is the industries standard price list used by most Insurance companies.
2. You will be paying out of pocket for the clean up services as rising water is not covered on your normal property insurance policy. In most cases, you will be asked to pay 50% to get started and 50% upon completion. DO NOT PAY 100% UP FRONT.
3. If you have flood insurance, they likely will not cover the entire cost for the cleanup and repairs. Get a copy of your final line item bill (an Xactimate) estimate and submit to your insurance for the maximum reimbursement amount they will cover.
4. Check your policy for wind driven rain coverage, if your home suffered that kind of damage as well.
5. Apply for help from FEMA. I understand they are covering hotel expenses up to 30 days and other essentials.

If you choose to start your own cleanup, keep this in mind; You are dealing contaminated water that has now contaminated your home. The following are some tips to consider:

1. Porous materials must be discarded. All flooring, drywall, cabinets, insulation need to be removed at least up to 12" above the water line. However, industry standard is up to two feet above the affected area as a lot of times you cannot always see how far up the water may have traveled. Wet wicks to dry - I highly recommend removing 2' above the water line.
2. Removal should be taken down to the studs, disinfected, then dried with professional drying equipment.
3. Any fabric material, such as rugs, couches, chairs, etc. should be replaced. DON'T TRY TO SAVE THEM as they are contaminated with bacteria from the rising water.
4. Furniture legs can be replaced. If you are sure that the fabric part of it is not affected, you could save your furniture pieces by just replacing the legs.
5. Watch out for electrical and plumbing if you do your own demo. Your power and water should be shut down while performing demolition. Be careful not to cut electrical or plumbing lines - you don't want to add on to the expense of your repairs.

MOLD IS LIKELY TO GROW IN THESE CONDITIONS. TEXAS law requires that companies are licensed to do any MOLD REMEDIATION. However, sometimes in a disaster situation, the State could decide to relax their requirements. Refer to the TEXAS DEPARTMENT of STATE HEALTH SERVICES; www.dshs.texas.gov.There is some good additional information on there about flood water damage.

We are praying for our entire community during this mess. I hope this is helpful information for all of you. If you have questions, feel free to call our office, 281-313-1338.

Love to all,

Natalie & Mark Hart

Harvey Strengthens to a Hurricane

8/24/2017 (Permalink)

STORM ALERT: Tropical storm Harvey is now a hurricane.  It is forecast to be a category 3 when it hits land fall. Take action and be prepared!  Know what to do in case of an emergency, create a kit,  construct an emergency plan for you and your family and be sure to stay informed.  Below is a list of basic supplies just in case disaster may strike:

• One gallon of water per person
• Food, at least a three day supply of non-perishable foods
• First Aid Kit
• Flash Light
• Whistle to signal for help
• Battery operated radio
• Cash
• Cell phones

Additional emergency supplies:

• Prescription medicine
• Pet food
• Local maps
• Important documents
• Emergency references
• Blankets and/or sleeping bags

Our team of professionals is "ready for whatever happens". Give SERVPRO of Sugar Land a call (281) 313-1338 if you experience flooding or storm related damages.

Restoring Your Sugar Land Commercial Property After A Water Damage Event

8/22/2017 (Permalink)

Flooding and water damage events at Sugar Land commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Sugar Land

SERVPRO of Sugar Land specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Flood Safety

8/7/2017 (Permalink)

As we move into the heart of hurricane season, we all need to be mindful that August and September are the busiest months for both Tropical Storms and Hurricanes. Even with a slow start to the season, Mother Nature can change her mind very abruptly!  How are you prepared for a hurricane?  What about what comes after a hurricane?  It is common to see a storm with heavy down pours of rain causing flooding in the most protected neighborhoods.  Do you know what to do during a flood?  SERVPRO of Sugar Land has a few tips for you to follow in case an event was to happen:

• Be prepared, create an evacuation plan
• Learn and identify different evacuation routes to be able to evacuate quickly
• If public transportation is relied on, contact the local emergency management for evacuation information
• Turn Around, Don't Drown! ® Moving water above two feet can knock you down; one foot of water can move vehicles away
• Move to higher ground if there is a chance of flash flooding
• Driving during high rain falls can be extremely dangerous.  Stay update by checking service announcements through the National Weather Service.

For more information about flooding, visit https://www.ready.gov/floods.  Be proactive and create an evacuation plan to keep safe. It is very important to stay up date when it comes to natural disasters.  SERVPRO of Sugar Land values our community; we are here to help when disaster strikes! 

Sugar Land Residents: Follow These Mold Safety Tips If You Suspect Mold

7/31/2017 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Sugar Land for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Sugar Land specializes in mold cleanup and restoration; in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (281) 313-1338

Hurricane Season is Approaching

5/8/2017 (Permalink)

Hurricane season is coming quick, do you know when hurricane season officially begins?  If you answered June 1st, you are correct!  Hurricanes are unpredictable, which makes it hard to be prepared for one.  Regardless, every business and residence should  have an updated hurricane  preparedness plan in place just in case a disastrous event were to take place.  These plans should include having a clear plan of knowing what to do before the storm hits and who to contact after a hurricane strikes.  SERVPRO of Sugar Land should be part of your emergency contacts.  Our team is ready with the proper equipment and trained professionals to restore the aftermath caused by the storm.  Remember to give SERVPRO of Sugar Land a call - (281) 313-1338. We are always here to help!

What To Do Until Help Arrives

1/16/2017 (Permalink)

Have you ever experienced water damage in your home?  Each time a house is damaged by water, the type and/or amount of damage can be different and requires different and unique solution.  When sewer water enters your home, it may contain bacteria, viruses, and other microbes that can cause illness.  Fortunately, SERVPRO of Sugar Land have the right equipment and specialized training to quickly fix these issue.  While you're waiting for our services, here are some helpful things to do and not until help has arrived. 

Do's: 

• Avoid all contact with sewage and items contaminated by sewage. 
• Wash your hands thoroughly after contact with contaminated items. 

Don'ts:

• Spread contaminated water by walking unnecessarily damaged or we areas
• Turn on the HVAC system if there is a possibility of spreading contaminated air
• Use household fans to dry the structure and spread contaminants
• Use products for personal hygiene and cleanliness if they have been exposed to the contaminated areas. 

Give SERVPRO of Sugar Land a call if you ever experience any kind of water damage.  Our experts are here to help, 281-313-1338. 

Our Highly Trained Restoration Specialist Can Restore your Home

12/5/2016 (Permalink)

SERVPRO of Sugar Land is an IICRC firm.  The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies.  IICRC Certified Firms have the right to display the IICRC Certified Logo. 

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation.  These IICRC standards take years to develop and require the coordination of experts in the field: manufactures, industry organizations, insurance professionals, training schools, contracts, and public health professionals.  

Every five years, the standards are reviewed and updated.  The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.  

SERVPRO of Sugar Land is Hiring!

10/25/2016 (Permalink)

SERVPRO of Sugar Land is hiring a Water, Fire, Mold Emergency services Production Manager:

*One year industry experience as Production Manager or three years crew lead experience

*Has strong working knowledge of water mitigation process

*Has firm understanding of Xactimate software

*Must possess excellent communication skills

*Demonstrates sound leadership skills

*Strong attention to detail

*Strong organization skills

*Excellent team player

*Loves to help and serve others

Benefits include:

-Paid Holidays and Vacation

-401K

-Medical Insurance

-Dental Insurance

-Company Vehicle

Give us a call at (281) 313-1338 for more information.

National Preparedness Month

9/20/2016 (Permalink)

September is known as National Preparedness Month at SERVPRO of Sugar Land & SERVPRO of Victoria to help bring awareness to our local communities.  This awareness event is sponsored by the Federal Emergency Management Agency (FEMA) and the theme this year is "Don't wait, communicate".  This program encourages everyone to take advantage of the information provided by FEMA because advanced planning is critical in dealing with and recovering from unexpected disasters.  

Now is the perfect time to make a plan and know what to do in case of an emergency.  Mother Nature has created multiple large disasters around the Houston area this year.  It is important to keep your emergency contact list up-to-date and have alternative communication methods set up in case traditional means are affected. If you would like more information about staying prepared, visit www.ready.gov/september.  It is never too early to be prepared.  Remember disasters strikes when you least expect it.  SERVPRO of Sugar Land & SERVPRO of Victoria are always prepared, to help make it "Like it never even happened".

Louisiana Floods

9/14/2016 (Permalink)

Louisiana bound to help victims affected by the flood.

Storms occur with sometimes, little to no warning, in which case can make it difficult to plan how to prepare.  Recently, more than 7 trillion gallons of rain fell over the Baton Rouge and Lafayette areas of Louisiana over an 8 day period.  This flooding affected more than 40,000 homes, leaving over 30,000 people homeless.

SERVPRO is nationally known for having the expertise and the resources prepared for any size mishap and can respond instantly when disasters strikes.  As the 2014 SERVPRO Top Storm Team, our offices assembled a storm team of knowledgeable professionals, loaded up trucks with equipment and drove off to Louisiana to help victims recover from the flood.  NO matter how unpredictable the storms are, SERVPRO of Sugar Land and SERVPRO of Victoria is prepared, to help make it "Like it never even happened". 

Does Your Sugar Land Home Have A Mold Problem?

8/9/2016 (Permalink)

In Sugar Land, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all molds from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all molds, which is a fallacy. Consider the following mold facts:

•  Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
•  Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If you see any signs of mold, Call SERVPRO of Sugar Land Today – (281) 313-1338

For Immediate Service Call SERVPRO of Sugar Land

8/1/2016 (Permalink)

 SERVPRO of Sugar Land provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Sugar Land.  We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

·         24-Hour Emergency Service

·         Faster to Any-Sized Disaster

·         Highly Trained Restoration Technicians

·         A Trusted Leader in the Restoration Industry

·         Locally Owned and Operated

·         Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (281) 313-1338

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

·         Water Damage Restoration

·         Fire Damage Restoration

·         Mold Remediation

·         Storm Damage Restoration

·         Cleaning Services

·         Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Sugar Land commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services.  

·         Commercial Water Damage Restoration 

·         Commercial Fire Damage Restoration

Get an Emergency Ready Profile with SERVPRO of Sugar Land

7/25/2016 (Permalink)

Give SERVPRO of Sugar Land a call today and set up an ERP!

Do you own a small business?  You can't always prevent disasters from happening, but you can always be prepared.  Let SERVPRO of Sugar Land help you stay in business by helping you be prepared for unplanned disasters.  Pre-planning can serve as an insurance policy aimed at peace of mind.  By creating a Emergency Ready Profile (ERP) with SERVPRO of Sugar Land you minimize business interruption by having an immediate plan of action.  The Emergency Ready Profile provides critical details of your facility along with immediate contact information that provides a guide to get you back into your building after a disaster.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.  Be ready and get a free Emergency Ready Profile with SERVPRO of Sugar Land, give our office a call at (281) 313-1338.  Making sure "Like it never even happened."

SERVPRO of Sugar Land Storm Team Helps Bryan / College Station Area

7/11/2016 (Permalink)

SERVPRO of Sugar Land Storm Team in action helping those affected by the tornado in Bryan/ College Station, TX.

Throughout the state of Texas, it has received a record breaking amount of rain.  The Brazos River has crested over its banks and flooded into homes.  On May 26, 2016 Bryan, Texas was hammered by a twister.  Luckily there were no reports of injuries recorded around the area.  However, the tornado caused major destruction in the area to many homes and local stores.  While the Bryan/ College Station area was in a state of disaster, SERVPRO of Sugar Land came to help aid the town at the time.  Our SERVPRO of Sugar Land Storm Team was on site helping residents that were greatly affected get their homes and lives pieced back together.  In times like these, we are happy that we are able to help those in need during this traumatic times.  We are working to make sure "Like it never even happened."