James did an excellent job.  He is so caring, kind and professional.  You have a very valuable employee.  His knowledge of the job put my mind at ease.  Once again, thank you for your service. 

Very professional, polite, well groomed and knowledgeable staff.

Perfect job. Great customer service. John & his associates, top notch.

Entire staff has been very helpful and supportive through the process. Explained everything in detail.

Your staff was great to have! I enjoyed being around all of them. They really did help my horrible situation all week, by finally getting me to laugh. The old saying is true “ a smile really does go along way” and your guys did it for me. Thank you!

I would like to commend the exceptional service I received from team members at your Sugar Land location. Within one hour of my telephone conversation with my insurance provider (USAA) SERVPRO was at my home assessing damages; and an hour after that, they were on-site. Everyone, with whom I have dealt, has been caring, polite and extremely efficient at his or her jobs. You have an outstanding group of employees and I would like them to know.